Award

Pensions Dashboards Social Research Project

MONEY AND PENSIONS SERVICE

This public procurement record has 1 release in its history.

Award

17 Apr 2026 at 09:26

Award Notice
Summary of the contracting process

The Money and Pensions Service (MaPS), located at Borough Hall, 138 Cauldwell Street, Bedford, England, has contracted Ipsos (Market Research) Ltd. to undertake a comprehensive social research project titled "Pensions Dashboards Social Research Project". This contract aims to explore the outcomes of Pensions Dashboards via longitudinal surveys, focusing on user experiences and subsequent actions. Awarded on 10th March 2026 under the procurement stage of Award, the project operates within the industry category of Social research services with an award value of £316,820 GBP. The procurement employed a selective method, utilising a call-off from the RM6126 Research and Insights dynamic purchasing system. The contract spans from 22nd March 2026 to 21st March 2027, set to take place across the United Kingdom.

This research project presents significant opportunities for businesses skilled in providing social research services, especially those adept in conducting both qualitative and quantitative surveys. As the project targets user engagement with new financial dashboard tools, firms possessing expertise in customer behaviour analysis and user experience improvement will find competitive advantages here. The procurement favors small and medium enterprises (SMEs) but excludes voluntary community sector enterprises (VCSEs), aligning with the potential for tailored market research solutions to inform financial service enhancements. Businesses that can leverage such data-driven insight to influence public pension understanding stand poised for growth in the financial research sector.

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Notice Information

Notice Title

Pensions Dashboards Social Research Project

Notice Description

The Money and Pensions Service (MaPS) wishes to commission a supplier to undertake a series of longitudinal quantitative surveys and qualitative research to indicate the likely outcomes of Pensions Dashboards when they are made available to the public. The main aims of this research will be to understand, for a nationally representative sample of potential dashboard users, the experience of using the pensions dashboard, what initial outcomes they receive, and what they go on to do, if anything, with the information provided by the dashboard. The contract is awarded, following a further competition, as a call-off from RM6126 Research and Insights dynamic purchasing system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-411cc0ea-da7f-4217-8868-499c7b927989
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3a8549d4-cf51-41df-9497-5683ac07d4e3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79315000 - Social research services

Notice Value(s)

Tender Value
£316,820 £100K-£500K
Lots Value
Not specified
Awards Value
£316,820 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 20261 weeks ago
Submission Deadline
22 Dec 2025Expired
Future Notice Date
Not specified
Award Date
10 Mar 20261 months ago
Contract Period
22 Mar 2026 - 21 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MONEY AND PENSIONS SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORD
Postcode
MK42 9AP
Post Town
Milton Keynes
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
Not specified
Local Authority
Bedford
Electoral Ward
Cauldwell
Westminster Constituency
Bedford

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS (MARKET RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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