Award

PS/25/54 - Provision of Customer Identity Platform

DVLA - DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

17 Jul 2025 at 12:02

Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) in Swansea, Wales, has concluded the procurement process for the provision of a customer identity platform, with the awarding of the contract to Software One UK Ltd. This procurement falls under the category of software-related services with a CPV classification code of 72260000. The contract, valued at £1,512,570.54, was issued through a call-off from a Crown Commercial Services framework, indicating a selective procurement method. The award notice was published on 17th July 2025, and the contract is set to commence on 3rd September 2025, concluding on 2nd September 2026.

This tender represents a significant opportunity for businesses involved in software services, particularly those specialising in developing and maintaining identity management solutions. Although the procurement method was selective, resulting in the award to a large-scale company, smaller enterprises can still find potential growth through sub-contracting or collaborative opportunities with larger firms. Businesses located within the UK, or those with expertise in public sector contracts, would be well-suited to engage in similar future tenders managed by the DVLA, especially those emanating from established framework agreements.

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Notice Title

PS/25/54 - Provision of Customer Identity Platform

Notice Description

Award of contract has been completed via Crown Commercial Services framework. Award notice published for transparency. Contract is for the provision of a customer identity platform

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-412410cb-e43b-4a0c-9fdb-d5db0114840c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b1bef040-52f6-4ada-85d3-d366ebecdc67
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£1,512,570 £1M-£10M
Lots Value
Not specified
Awards Value
£1,512,570 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20257 months ago
Submission Deadline
4 Jul 2025Expired
Future Notice Date
Not specified
Award Date
16 Jul 20257 months ago
Contract Period
2 Sep 2025 - 2 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DVLA - DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Not specified
Contact Email
craig.rook@dvla.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTWARE ONE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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