Tender

Provision of an independent complaints adjudication service for OFSTED

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Tender

03 Dec 2021 at 09:40

Tender Notice
Summary of the contracting process

The Department for Education is seeking an independent adjudication service to handle complaints related to OFSTED's operations. This tender, titled "Provision of an independent complaints adjudication service for OFSTED", falls under the education and training services category. The procurement process is currently in the Tender stage, with the deadline for submissions set for 23rd December 2021. The contract period is expected to commence on 1st April 2022 and will last until 31st March 2026. The procurement method employed is an open procedure, with a total estimated value of £83,000.

This opportunity presents significant potential for business growth, particularly for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) experienced in providing adjudication or conflict resolution services. Companies with expertise in handling educational complaints, offering independent oversight, and delivering comprehensive reporting would be particularly well-suited to compete for this contract. Engaging in this process could enhance capabilities and expand networks within the public sector.

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Notice Information

Notice Title

Provision of an independent complaints adjudication service for OFSTED

Notice Description

The Department for Education (DfE) require a supplier to provide an independent adjudication service in relation to OFSTED's handling of complaints including: handling individual complaints, the provision of advice, regular reporting regarding the volume and nature of the complaint and publication of an annual report. The Adjudication Service is independent of OFSTED. Conclusions and the recommendations are independent of both departments (OFSTED and DfE). Additional information: The Department for Education are looking to appoint a provider of .independent complaints adjudication service for OFSTED. To view further information about this opportunity Tenderers will need to register on our e-Tendering system, Jaggaer to view all the ITT Documentation using the following link: https://education.app.jaggaer.com For any assistance required in registering please contact the Jaggaer helpdesk: help_UK@jaggaer.com

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-42ce5f3f-e442-4762-a29f-f85be4d35b79
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5758a047-8bed-40f0-a94a-d141cdb3e994
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£83,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20214 years ago
Submission Deadline
23 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2022 - 31 Mar 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3BT
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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