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TPC STRATEGIC DELIVERY PARTNER

H M Revenue & Customs

This public procurement record has 1 release in its history.

Award

04 Oct 2026 at 19:54

Award Notice
Summary of the contracting process

HM Revenue & Customs (HMRC) appointed a strategic delivery partner for its Tax Profession Capability programme, working alongside HMRC and the Tax Customs and Compliance Academy. The services support a transformation intended to develop professional skills, learning pathways, career frameworks, talent management, accreditation and a lasting learning culture across HMRC. Work may include skills and competency frameworks; digital, blended and other learning solutions; accreditation and assessment; career and talent models; mentoring, coaching and behaviour change; programme management, governance, reporting and stakeholder engagement; and transferring outputs into HMRC’s business-as-usual operations. Services are commissioned through individual Statements of Work, with flexible multidisciplinary teams supporting changing priorities. The work is for HMRC in England.

The procurement is complete and the contract was awarded to Deloitte LLP on 5 October 2026. The contract period runs from 5 October 2026 to 4 October 2029. The awarded value is £13.1 million. HMRC used a selective procedure to place a call-off under a framework agreement. The tender deadline was 2 October 2026. The requirement was suitable for small and medium-sized enterprises. Delivery is structured around individual Statements of Work, with outcomes, benefits and value delivered as the primary basis for performance assessment; acceptance and payment are milestone-based. The process selected one supplier for the strategic delivery partner role. Services cover the Tax Profession Capability programme, with priorities and specific deliverables agreed through the commissioned Statements of Work.

This award demonstrates demand for a broad transformation partner able to combine learning and development with workforce capability, organisational change, talent and career management, and digital learning delivery. Credible competitors for a future requirement of this kind would need demonstrable experience in one or more of these areas, including delivery of large-scale transformation programmes. Experience in tax administrations, regulated sectors, government or similarly complex organisations is relevant. The work calls for flexible, scalable, multidisciplinary teams that can collaborate with HMRC stakeholders as priorities evolve, transfer knowledge and capability to HMRC staff, and reduce reliance on external resources over time. Suppliers should also be able to deliver against agreed outcomes and benefits, support milestone-based acceptance, and transition products, knowledge and documentation into the buyer’s ongoing operations.

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Notice Information

Notice Title

TPC STRATEGIC DELIVERY PARTNER

Notice Description

Tax Profession Capability (TPC) Strategic Delivery Partner HM Revenue & Customs (HMRC) is seeking to appoint a Strategic Delivery Partner to support the delivery of its Tax Profession Capability (TPC) Programme. The TPC Programme is a major transformation initiative designed to build a resilient, future-ready Tax Profession through the development of professional skills, learning pathways, career frameworks, talent management approaches, accreditation mechanisms and a sustainable learning culture across HMRC. The successful Supplier will work alongside HMRC and the Tax Customs and Compliance Academy (TCCA) to provide specialist capability, innovation, delivery expertise and additional capacity to accelerate programme delivery and achieve sustainable outcomes. Services will be commissioned through individual Statements of Work (SoWs) and may include, but are not limited to: * Development and implementation of professional capability, competency and skills frameworks. * Design and delivery of modern learning and development solutions, including digital learning products, e-learning content, blended learning programmes and learning pathways. * Development of accreditation models, assessment methodologies and capability evaluation frameworks. * Design and implementation of career pathways, talent management frameworks, mobility arrangements and progression models. * Development of learning culture initiatives, mentoring and coaching frameworks, communities of practice and behavioural change interventions. * Programme management, governance, reporting, analytics, stakeholder engagement and knowledge transfer activities. * Transition of products, outputs, knowledge and documentation into Business As Usual (BAU) ownership within HMRC. The Supplier will be expected to provide flexible, scalable, multidisciplinary teams capable of supporting evolving programme priorities during the contract term. Deliverables will be defined and agreed through individual SoWs, with performance assessed primarily against the achievement of agreed outcomes, benefits and value delivered. HMRC is seeking suppliers with demonstrable experience in one or more of the following areas: * Learning and Development (L&D). * Workforce capability and professional skills transformation. * Organisational development and change. * Talent and career management. * Digital learning design and delivery. * Delivery of large-scale transformation programmes. * Work within tax administrations, regulated sectors, government departments or similarly complex organisations. The Supplier must demonstrate the ability to work collaboratively with HMRC stakeholders, transfer knowledge and capability to HMRC personnel, and support the progressive reduction of dependency on external resources over the life of the contract. Services will be delivered primarily through an outcome-based delivery model with milestone-based acceptance and payment arrangements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4310452a-3d86-46ea-b34d-f2f93f29decb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8ccf33cd-d570-41f3-b423-97f2a7b3bfcd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£13,100,000 £10M-£100M
Lots Value
Not specified
Awards Value
£13,100,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Oct 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Oct 2026 - 4 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD
Postcode
TF3 4NT
Postcode Area
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

Deloitte LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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