Award

User Led Organisation

ISLE OF WIGHT COUNCIL

This public procurement record has 1 release in its history.

Award

24 Jun 2025 at 18:08

Award Notice
Summary of the contracting process

The Isle of Wight Council has completed the awarding stage for its tender titled "User Led Organisation," focused on social work and related services. This procurement, initiated under an open procedure, invited organisations with experience in social care to provide a variety of services throughout the Isle of Wight. The tender was classified under the CPV code 85300000, targeting social work services with an estimated value of £250,000. The contract period is slated to run from 1st April 2024 to 31st March 2027, with an additional option for a two-year extension. The award was published on 24th June 2025, and the main contract was awarded to Help and Care, a small to medium enterprise (SME) and voluntary, community, and social enterprise (VCSE) organisation based in Dorset.

This tender presents significant growth opportunities for businesses specialising in social care and related services, particularly those experienced in addressing the needs of adults with diverse social care requirements, including older people, individuals with disabilities, and those facing mental health challenges. Enterprises that can demonstrate robust governance, financial sustainability, and a commitment to best practice stand to benefit. SMEs and VCSEs, in particular, are well-positioned to compete, as the project emphasises collaboration with local communities and resources. The tender also highlights the potential for organisations to establish themselves as leading providers of social care services on the Isle of Wight and beyond, potentially catalysing further business development and reputation enhancement in the sector.

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Notice Information

Notice Title

User Led Organisation

Notice Description

User Led Organisations are involved in a wide range of activities, but their primary purpose is to ensure that people who use services and their carers have a voice regarding the services they use under The Care Act 2015. The organisation should be driven by the initiative, demand and lived experience of the people that use it. The Authority is seeking to develop a partnership with a provider that: Has experience of providing a range of provision with a deep understanding of the needs of adults with social care needs which includes older people (including those with dementia), people with learning disabilities and/or autism, (including those with high and complex needs), people with physical disabilities, people with mental health problems. This will include access to significant expertise, and knowledge of evidence informed best practice. Is a reputable, responsive, and responsible employer committed to recruiting and training staff and (where appropriate) service users. Can provide services at locations around the island including with hard-to-reach groups. Is financially sustainable with robust governance and assurance arrangements Works jointly with other organisations and partners. The User Led Organisation will treat all individuals with dignity and respect and will identify the individual needs and strengths of the people it supports. The organisation will provide a level of support which is appropriate to the needs of the individual and ensure that service users are empowered to increase their confidence and independence. The organisation must also be able to demonstrate that people are effectively supported to play a full and active role in key decision-making. The organisation will a) Support service users holistic wellbeing through enabling behaviour change and supporting engagement with other services. b) Support service users to access appropriate services, acting as an advocate for those who have problems around access and inclusion. c ) Support service users to access community resources and personal development opportunities. d) Support service users to make the best use of local resources and amenities to meet their health and welfare needs. The contract value is an estimated value that represents the total possible for the 3 years and optional 2 year extension. The value of funding available is PS50,000 per annum.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-431a3a1e-7e91-4c8b-80c3-e47330cb791f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/166ade77-01e3-48c0-b5ca-608b4c2161f1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85300000 - Social work and related services

98300000 - Miscellaneous services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20258 months ago
Submission Deadline
4 Dec 2023Expired
Future Notice Date
Not specified
Award Date
12 Feb 20242 years ago
Contract Period
31 Mar 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ISLE OF WIGHT COUNCIL
Contact Name
Alice Hadridge
Contact Email
alice.hadridge@iow.gov.uk
Contact Phone
+44 1983821000

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
Not specified
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

HELP AND CARE

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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