Award

Hosting & Support for "Contact Us" Solution @ https:/contactus@dhsc.gov.uk

DEPARTMENT OF HEALTH

This public procurement record has 1 release in its history.

Award

21 Dec 2018 at 13:26

Award Notice
Summary of the contracting process

The Department of Health has successfully awarded a contract for the provision of hosting and support services for the "Contact Us" solution. This procurement is categorised within the software package and information systems industry and was finalised on 6th December 2018. The contract, worth £13,700, will run from 1st January 2019 until 31st December 2020. This procurement was completed through a direct method as a single tender action below the threshold, indicating an expedited process for engaging a supplier.

This tender presents a lucrative opportunity for small and medium-sized enterprises (SMEs) with capabilities in software and support services. Businesses specialising in online form solutions or IT support will find themselves particularly well-suited to compete for similar future tenders. The work involves managing hosted instances of online solutions, catering to a potential volume of 30,000 submissions per year, thus highlighting an environment conducive to innovation and service delivery improvement in the health sector.

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Notice Information

Notice Title

Hosting & Support for "Contact Us" Solution @ https:/contactus@dhsc.gov.uk

Notice Description

The Services to be provided by the Supplier under the above Lot are listed in Framework Section 2 and outlined below: - Two hosted instances of "Online Forms Solution" - Max volume of 30,000 submissions per year - 4 hours support per month

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9431999e-cb36-4146-a094-b5010f58a10c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£13,700 Under £100K
Lots Value
Not specified
Awards Value
£13,700 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Dec 20187 years ago
Submission Deadline
6 Dec 2018Expired
Future Notice Date
Not specified
Award Date
6 Dec 20187 years ago
Contract Period
1 Jan 2019 - 31 Dec 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

AXIS 12

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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