Tender

GB-Darlington: Interactive Voice Recognition Review Services

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Tender

16 Jan 2020 at 11:10

Tender Notice
Summary of the contracting process

The procurement process for "Interactive Voice Recognition Review Services" is being conducted by the Student Loans Company (SLC) in the telecommunications consultancy industry. The tender has been published on 16th January 2020 and is currently at the tender stage, with submissions due by 22nd January 2020 at 23:59:59. The services required will be delivered in the North East region of the United Kingdom, with a project value set between £50,000 and £100,000. The procurement method being employed is an open procedure, allowing a wide range of suppliers to participate.

This tender presents significant opportunities for small and medium enterprises (SMEs) that specialise in telecommunications consultancy services. Businesses that can offer innovative voice recognition technologies or consultancy services aligned with the SLC's branding and operational requirements could stand out as competitive bidders. Given the focus on SMEs, there is an encouraging environment for business growth, especially for companies seeking to expand their government contracting experience in the telecommunications sector.

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Notice Information

Notice Title

GB-Darlington: Interactive Voice Recognition Review Services

Notice Description

This ITT relates to the procurement of IVR Review Services in line with SLC's brand and subsequent Voice Recording Delivery to support SLC's suite of IVRs. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-436711cb-3364-4309-b9ae-3b4f03e15edd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d8007609-e2a5-4e7e-9018-40158a920370
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71316000 - Telecommunication consultancy services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20206 years ago
Submission Deadline
22 Jan 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Mar 2020 - 13 Mar 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLC North East (England)
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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