Award

Homes England - CRM System

HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)

This public procurement record has 1 release in its history.

Award

17 Feb 2025 at 12:20

Summary of the contracting process

Homes England, the name adopted by the Homes and Communities Agency, has completed the procurement process for the support and maintenance of its partner interaction database, built on Dynamics 365 technology. The project, titled "Homes England - CRM System," falls under the IT services industry category. The contract, worth £115,000, was procured via the CCS GCloud 14 framework through a direct award. The tender was finalised on 31st December 2024, and the contract period spans from 12th January 2025 to 5th January 2026. The primary location for the service delivery is England, United Kingdom.

This tender represents a significant opportunity for IT consultancy and support services, particularly those specialising in Dynamics 365 technology. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) should find this contract particularly attractive due to its suitability criteria. The successful bidder, Hitachi Solutions Europe Ltd, reflects the potential for businesses with robust expertise in IT services to secure valuable contracts and expand their business footprint within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Homes England - CRM System

Notice Description

Support and maintenance for Homes England's partner interaction database built on Dynamics 365 technology. Procured via CCS GCloud 14.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e92a70a7-78d9-477a-9bac-f93d08e6f240
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£115,000 £100K-£500K
Lots Value
Not specified
Awards Value
£115,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20251 years ago
Submission Deadline
31 Dec 2024Expired
Future Notice Date
Not specified
Award Date
1 Jan 20251 years ago
Contract Period
12 Jan 2025 - 5 Jan 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE4 5BZ
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Arthur's Hill
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

HITACHI SOLUTIONS EUROPE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4-2025-02-17T12:20:40Z",
    "date": "2025-02-17T12:20:40Z",
    "ocid": "ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "HCA001-DN763916-12188613",
        "title": "Homes England - CRM System",
        "description": "Support and maintenance for Homes England's partner interaction database built on Dynamics 365 technology. Procured via CCS GCloud 14.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 115000,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "tenderPeriod": {
            "endDate": "2024-12-31T23:59:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-01-12T00:00:00Z",
            "endDate": "2026-01-05T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-168564",
            "name": "Homes England (the name adopted by the Homes and Communities Agency)",
            "identifier": {
                "legalName": "Homes England (the name adopted by the Homes and Communities Agency)"
            },
            "address": {
                "streetAddress": "The Lumen, St James Boulevard, Newcastle Helix",
                "locality": "Newcastle upon Tyne",
                "postalCode": "NE4 5BZ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Shaun Naylor",
                "email": "shaun.naylor@homesengland.gov.uk",
                "telephone": "+44 3001234500"
            },
            "details": {
                "url": "https://www.gov.uk/government/organisations/homes-england"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-219844",
            "name": "Hitachi Solutions Europe Ltd",
            "identifier": {
                "legalName": "Hitachi Solutions Europe Ltd"
            },
            "address": {
                "streetAddress": "EC2N 4AY"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-168564",
        "name": "Homes England (the name adopted by the Homes and Communities Agency)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4-1",
            "status": "active",
            "date": "2025-01-01T00:00:00Z",
            "datePublished": "2025-02-17T12:20:40Z",
            "value": {
                "amount": 115000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-219844",
                    "name": "Hitachi Solutions Europe Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-01-12T00:00:00Z",
                "endDate": "2026-01-05T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e92a70a7-78d9-477a-9bac-f93d08e6f240",
                    "datePublished": "2025-02-17T12:20:40Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}