Award

CPT_24_44 - ServiceNow enhanced support

NATIONAL AUDIT OFFICE

  • Contract Timeline

    Publication Date

    4th July 2025 11:18:32 AM

  • Contract Summary

    National Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14. Provision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO's service management function for Digital Services & Information Security. This is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29. Value of contract for the potential four year term is £1,008,000.00 gross.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    30200000

    CPV Division(s)

    30 - Office and computing machinery, equipment and supplies except furniture and software packages

  • Awarding Authority

    NATIONAL AUDIT OFFICE

    Buyer Name

    Central Procurement Team

    Buyer Email

    nao.procurement@nao.org.uk

    Buyer Phone

    44 20 7798 7000

    Buyer Address

    157-197 Buckingham Palace Road

    LONDON

    SW1W9SP

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    MOZAIC SERVICES LTD

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