Award

Public Sector Resourcing Services - Data, Reporting and Customer Relationship Management (CRM) project

PENSION PROTECTION FUND

This public procurement record has 1 release in its history.

Award

14 Jan 2026 at 09:09

Award Notice
Summary of the contracting process

The Pension Protection Fund has completed the procurement process for the "Public Sector Resourcing Services - Data, Reporting and Customer Relationship Management (CRM) project," with a contract value of £156,750. This project, classified under IT services, involves consulting, software development, internet services, and support. The procurement was initiated through a selective method, using a call-off from a framework agreement, and has now reached the award stage. The contract, facilitated by Action Apps Ltd., will run from 17th December 2025 to 30th September 2026, covering locations such as the United Kingdom, Channel Islands, and Europe. Key services include data analysis, reporting, advanced analytics, and CRM implementation over a set period of nine months.

This contract offers significant opportunities for businesses involved in IT consultancy and CRM solutions, particularly those capable of providing robust data analysis and reporting services. Large-scale enterprises like Alexander Mann Solutions Limited, which has been awarded the contract, are well-suited to deliver the comprehensive services required. The opportunity is also open to organisations operating globally due to the geographical diversity mentioned in the procurement details. Business growth can be facilitated through collaboration and service provision in various international locations, aligning with the service delivery goals outlined in the contract.

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Notice Information

Notice Title

Public Sector Resourcing Services - Data, Reporting and Customer Relationship Management (CRM) project

Notice Description

Public Sector Resourcing RM6288 The Public Sector Resourcing framework has been used to utilise the SOW supplier route. This is for a contract for the provision of services provided via SOW agreements through approved third party - Action Apps Ltd. Third party support is required to carry out data analysis, reporting and advanced analytics. This also includes CRM implementation and support. This has set milestones and deliverables over a 9 month period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-45e29504-cffb-444f-8a13-aff555965c76
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1ea88de9-8509-485a-820e-67fccaeafd4b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£156,750 £100K-£500K
Lots Value
Not specified
Awards Value
£156,750 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jan 20261 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
9 Dec 20252 months ago
Contract Period
17 Dec 2025 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PENSION PROTECTION FUND
Contact Name
Not specified
Contact Email
commercialservices@ppf.co.uk
Contact Phone
Not specified

Buyer Location

Locality
CROYDON
Postcode
CR0 2NA
Post Town
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

ALEXANDER MANN SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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