Award

Provision of digital experience monitoring tool.

BRITISH TRANSPORT POLICE

This public procurement record has 1 release in its history.

Award

05 May 2026 at 14:23

Summary of the contracting process

The British Transport Police has completed the procurement process titled "Provision of digital experience monitoring tool," classified under the Software package and information systems category. This procurement was conducted via a call-off from the KCS Y23065 Framework and utilised a selective procurement method. The process concluded with an active award on 1st May 2026, and the contract period extends from 4th May 2026 to 3rd May 2029. Key delivery regions include England, Scotland, and Wales, with a total contract value of £362,340. The buying organisation, headquartered at 200 Buckingham Palace Road, London, sought to enhance its technology monitoring capabilities through this tender.

The awarded contract presents substantial business growth opportunities, particularly for companies specialising in technology monitoring solutions and software services. Although the procurement was completed through a framework, this process demonstrates potential for large-scale businesses capable of delivering complex systems across multiple regions in the UK. Suppliers with established capabilities in information systems and software package provisioning can particularly benefit from similar future procurements within the public sector, enabling expansion and increased visibility in a demanding market space.

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Notice Title

Provision of digital experience monitoring tool.

Notice Description

Provision of a technology tool to monitor and identify issues within technology platforms. Call-off via KCS Y23065 Framework

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-465932cd-c6b9-4b31-b6e4-77efd68552ef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a12a42ac-14a2-4c77-a94c-ec148286e9ff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£362,340 £100K-£500K
Lots Value
Not specified
Awards Value
£362,340 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 May 20261 weeks ago
Submission Deadline
27 Apr 2026Expired
Future Notice Date
Not specified
Award Date
30 Apr 20261 weeks ago
Contract Period
3 May 2026 - 3 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRITISH TRANSPORT POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9TJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland

Local Authority
Westminster
Electoral Ward
Knightsbridge & Belgravia
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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