Award

Contact Centre Network Services

GOVERNMENT LEGAL DEPARTMENT

This public procurement record has 1 release in its history.

Award

23 Dec 2021 at 12:54

Award Notice
Summary of the contracting process

The Government Legal Department is conducting a public procurement process for Contact Centre Network Services in the services sector. The contract, valued at £580,000, involves the provision of Contact and SIP Trunking services to all GLD offices across the UK. The procurement method used is selective, with the tender period having concluded on 20 December 2021. The contract commenced on 21 December 2021 and is set to last until 20 December 2024. The key delivery address for this contract is located in London, SW1H 9GL.

This awarded tender represents a significant opportunity for businesses specialising in telecommunications and network services, especially those that can provide similar solutions that meet government specifications. Companies with expertise in contact centre operations, voice over IP (VoIP) technologies, and trunking services would be well-positioned to explore future opportunities for collaboration or contract bidding with the Government Legal Department or similar governmental bodies. Engaging in this sector could facilitate growth for businesses looking to expand their offerings in public sector contracts.

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Notice Information

Notice Title

Contact Centre Network Services

Notice Description

The provision of Contact and SIP Trunking services to all GLD offices in the UK.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-468c836c-b411-42b0-90c3-e4201ee29c8e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/22b05cdb-cd74-446e-b6d8-fc37ca30ca04
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48821000 - Network servers

Notice Value(s)

Tender Value
£580,000 £500K-£1M
Lots Value
Not specified
Awards Value
£580,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Dec 20214 years ago
Submission Deadline
20 Dec 2021Expired
Future Notice Date
Not specified
Award Date
20 Dec 20214 years ago
Contract Period
21 Dec 2021 - 20 Dec 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GOVERNMENT LEGAL DEPARTMENT
Contact Name
Omar Mobin
Contact Email
omar.mobin@governmentlegal.gov.uk
Contact Phone
+447729116025

Buyer Location

Locality
LONDON
Postcode
SW1H 9GL
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TELEFONICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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