Award

Domestic Contact Tracing and Enquiries, Feedback & Complaints delivery - Lot C

UK HEALTH SECURITY AGENCY

This public procurement record has 2 releases in its history.

Award

09 Dec 2021 at 14:10

Award Notice
Award

17 Nov 2021 at 10:54

Award Notice
Summary of the contracting process

The UK Health Security Agency has recently awarded a contract titled "Domestic Contact Tracing and Enquiries, Feedback & Complaints delivery - Lot C" for IT services, including business analysis, service design, and solutions testing. The procurement process utilised a selective method, specifically a call-off from a framework agreement. The contract, valued at £36,900,000 and spanning from 29 October 2021 to 29 April 2025, is based in London and primarily addresses services related to domestic contact tracing and support for enquiries, feedback, and complaints.

This tender presents significant opportunities for businesses specialising in IT services, software development, and technical consulting. Companies with expertise in business analysis, performance assurance, and testing solutions would be well-suited to compete for similar contracts. The backing of a prominent buyer like the UK Health Security Agency also raises the potential for long-term partnerships within the public sector, allowing businesses to expand their client base and enhance their service offerings.

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Notice Information

Notice Title

Domestic Contact Tracing and Enquiries, Feedback & Complaints delivery - Lot C

Notice Description

This lot will provide the following specialist delivery services: * Business Analysis and Service Design * Functional and Technical Design * Solution Build * Execution of Functional (Unit and System) Testing of Solutions * Assurance of meeting Performance and Security requirements of Solutions * Defect resolution for end to end Functional and Non-Functional testing * Provision of assets required for Release Management and Service Introduction * Third line support of solutions delivered within the product Services are specifically associated with the following products & services: * Domestic Contact Tracing (ITS) * Enquiries, Feedback & Complaints * Integration in support of the above services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-46ac67e2-4d39-498b-a1f3-93039edec940
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1ba5b5c9-eadb-4077-8bb9-21725ff24f54
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£36,900,000 £10M-£100M
Lots Value
Not specified
Awards Value
£15,700,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Dec 20214 years ago
Submission Deadline
28 Oct 2021Expired
Future Notice Date
Not specified
Award Date
28 Oct 20214 years ago
Contract Period
28 Oct 2021 - 29 Apr 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK HEALTH SECURITY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3JR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DELOITTE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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