Award

Statutory Complaint Investigations

THE ROYAL BOROUGH OF KINGSTON UPON THAMES

This public procurement record has 1 release in its history.

Award

13 Dec 2021 at 11:57

Summary of the contracting process

The Royal Borough of Kingston upon Thames has completed the procurement process for "Statutory Complaint Investigations" under health and social work services. This tender involved securing independent investigators to manage an increased volume of complaints efficiently. The contract period commenced on 1st November 2021 and is set to conclude on 31st October 2023. The total contract value is £45,000, and the procurement method applied was categorised as 'Other.' The tender was active until 20th October 2021, marking the end of the tender period.

This opportunity is particularly well-suited for small and medium-sized enterprises (SMEs) engaged in investigative services, as the procurement is structured to support their participation. By establishing a long-term agreement rather than ad-hoc arrangements, businesses can benefit from a steady stream of work in the public sector, fostering growth through stable contracts and established relationships with local government entities. Companies that possess expertise in independent investigations and managing complaints would find this tender especially relevant.

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Notice Title

Statutory Complaint Investigations

Notice Description

The procurement of external independent investigators to deal with an increase in demand with higher volumes of complaints, in order to ensure RBK can secure an investigator quickly as a priority and set up an annual agreement instead of the lower priority 'spot purchase' arrangement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-46e8b383-2e85-4f94-b819-737cdaf6f662
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5578069b-6b07-497e-8410-9dd736fff512
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
Not specified
Awards Value
£45,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Dec 20214 years ago
Submission Deadline
20 Oct 2021Expired
Future Notice Date
Not specified
Award Date
30 Oct 20214 years ago
Contract Period
1 Nov 2021 - 31 Oct 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ROYAL BOROUGH OF KINGSTON UPON THAMES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KINGSTON UPON THAMES
Postcode
KT1 1EU
Post Town
Kingston upon Thames
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Kingston upon Thames
Electoral Ward
Kingston Town
Westminster Constituency
Kingston and Surbiton

Supplier Information

Number of Suppliers
1
Supplier Name

RRC (RRCONSULTANCY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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