Tender

GB-London: Employee Engagement Survey

RAIL SAFETY AND STANDARDS BOARD

This public procurement record has 1 release in its history.

Tender

09 Oct 2018 at 09:03

Tender Notice
Summary of the contracting process

The Rail Safety and Standards Board (RSSB) is seeking suppliers for an Employee Engagement Survey, aimed at benchmarking and improving employee satisfaction. This tender is classified under customer survey services and is situated in London, UK. The procurement process is currently in the Tender stage, with submissions due by 26th October 2018. The contract is set to begin on 12th November 2018 and will run until 31st March 2023, with a total contract value of £500,000 and a minimum value of £100,000. The procurement method is open, allowing for broad participation from interested companies.

This contract presents a significant opportunity for small and medium enterprises (SMEs) specialised in survey design and execution, as well as customer engagement. Businesses providing services such as survey conduction and analysis, along with the creation of actionable insights for line managers, would be particularly well-suited to compete for this tender. The requirement for an online portal to manage the survey process further indicates the potential for tech-focused firms with expertise in data management and reporting solutions to thrive in this bid.

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Notice Information

Notice Title

GB-London: Employee Engagement Survey

Notice Description

RSSB conducted an employee engagement survey in both 2017 and 2018, with questions and outcomes clearly identified. The 2019 survey shall utilise the same questions, scoring and reporting format to allow RSSB to continue benchmarking against progress made to date. For the 2019 and future survey RSSB also requires the creation of action plans for all line managers based on the results of the survey. However, in future years, RSSB may require the supplier to support the review and development of questions, scoring, reporting and action planning in a different direction - whilst still ensuring the ability to benchmark against previous years. RSSB also require an online portal to both deliver the survey, store the results and to provide line managers with accounts to access and update their action plans. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-472c5248-37cb-45b7-b725-a5569c6e862e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8e94706b-e5eb-4bdf-ad61-e4ae715130d2
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79311100 - Survey design services

79311200 - Survey conduction services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20187 years ago
Submission Deadline
26 Oct 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
12 Nov 2018 - 31 Mar 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RAIL SAFETY AND STANDARDS BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2M 2RB
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Bunhill
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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