Notice Information
Notice Title
Customer Service Centre Platform
Notice Description
The authority is seeking a replacement supplier for the telephony solution for the Customer Service Centre in Swansea, Newcastle and, the operatives working remotely from home, including processing staff.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-47722ccf-720a-4e0c-a819-a11fb0b425ab
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/0085a853-211b-46c5-9b4a-661b586e0a6b
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32524000 - Telecommunications system
Notice Value(s)
- Tender Value
- £920,078 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- £920,078 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 26 Jul 20223 years ago
- Submission Deadline
- 21 Feb 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 2 Jun 20223 years ago
- Contract Period
- 5 Jun 2022 - 5 Jul 2025 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DVSA - DRIVER AND VEHICLE STANDARDS AGENCY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NOTTINGHAM
- Postcode
- NG1 6LP
- Post Town
- Nottingham
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF1 Derbyshire and Nottinghamshire
- Small Region (ITL 3)
- TLF14 Nottingham
- Delivery Location
- Not specified
-
- Local Authority
- Nottingham
- Electoral Ward
- Hyson Green & Arboretum
- Westminster Constituency
- Nottingham East
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/0085a853-211b-46c5-9b4a-661b586e0a6b
26th July 2022 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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