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Real Time Suicide Surveillance System (RTSS)

Bristol City Council

This public procurement record has 1 release in its history.

Award

23 Jul 2026 at 16:21

Award Notice
Summary of the contracting process

Bristol City Council procured a real-time suicide surveillance system (RTSS): software and an information system supported by IT consulting, software development, internet and support services. The system is intended to support real-time monitoring of suicide-related information. The work is delivered in England. This is a services requirement led by Bristol City Council, with the technology and associated support forming the core of the requirement. The selected supplier is Softcat plc, a large technology business. The requirement is therefore relevant to suppliers providing public-sector information systems, software platforms and associated implementation or support services, particularly where they can work with a local authority on sensitive public-health information.

The procurement has been completed following an open procedure. Bids had to be submitted by 8 June 2026 at 23:59, and the contract was awarded to Softcat plc on 9 June 2026. The awarded value is £47,756.00. The initial contract period runs from 30 July 2026 to 29 July 2028 and is valued at £31,055.00. An extension from 29 July 2028 to 29 July 2029 is valued at £16,701.19. The published contract value is £47,756.00 in total. The award is active and the tender status is complete. The procurement was evaluated through the open procedure for this software and IT services requirement.

For suppliers assessing future demand from Bristol City Council, this award demonstrates a requirement for a real-time suicide surveillance system rather than general-purpose IT alone. A credible competitor would need to provide software and information-systems capability, together with implementation, consulting, development, internet and ongoing support services. Experience of delivering dependable systems for public-sector users and handling sensitive public-health information would strengthen a future proposition, although those specific credentials are not stated as formal conditions here. The incumbent is a large supplier and the procurement was not marked as suitable for SMEs or voluntary, community and social enterprises, indicating that competitors should be prepared to match the capacity and delivery resilience expected for a council-wide technology service.

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Notice Information

Notice Title

Real Time Suicide Surveillance System (RTSS)

Notice Description

Initial period (30/07/2026 - 29/07/2028) valued at PS31,055.00 Extension (29/07/2028 - 29/07/2029) valued at PS16,701.19 Total value of contract - PS47,756.00

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-48124027-6086-47f3-8747-c30b101ab5ff
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/173fff75-8fd2-429a-8a94-1a88f5725ed0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£47,756 Under £100K
Lots Value
Not specified
Awards Value
£47,756 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jun 20264 months ago
Contract Period
30 Jul 2026 - 29 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bristol City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS3 9FS
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Bedminster
Westminster Constituency
Bristol South

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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