Award

Enhancement Package for CRM

MCA - MARITIME AND COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Award

20 Apr 2022 at 08:45

Summary of the contracting process

The procurement process titled "Enhancement Package for CRM" is conducted by the Maritime and Coastguard Agency (MCA) in the South East region of England. This initiative falls under the IT services sector, specifically consulting and software development, and is characterised as a single tender action below the threshold, concluding on 21st March 2022. The total contract value amounts to £32,652, with a contract period set from 22nd March 2022 to 29th March 2022. The award notice for this contract was published on 20th April 2022.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage in enhancing customer relationship management systems. Businesses with expertise in IT consultancy, software development, and system customisation would be particularly well-suited to compete for this contract. The focus on reducing internal bureaucracy and automating processes offers potential for innovative solutions that can translate into improved operational efficiency for the MCA.

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Notice Title

Enhancement Package for CRM

Notice Description

A package of enhancements to the existing Customer Relationship Management (CRM) system that will further customise the features and capability of the CRM based on experience of using the system. This will enable UKSR to improve processes, reduce internal bureaucracy and automate reporting functions.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-483a38ca-6693-4fcc-880f-598120b2de28
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/157c5221-b3d7-4ce5-9ad1-4f1b52637bff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£32,652 Under £100K
Lots Value
Not specified
Awards Value
£32,652 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Apr 20223 years ago
Submission Deadline
21 Mar 2022Expired
Future Notice Date
Not specified
Award Date
21 Mar 20223 years ago
Contract Period
22 Mar 2022 - 29 Mar 2022 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MCA - MARITIME AND COASTGUARD AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
TLJ South East (England)

Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

EY PYTHAGORAS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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