Award

High Intensity Users Service - East Riding of Yorkshire

NHS HUMBER & NORTH YORKSHIRE ICB

This public procurement record has 1 release in its history.

Award

24 Mar 2025 at 15:50

Award Notice
Summary of the contracting process

NHS Humber & North Yorkshire ICB has awarded a contract titled "High Intensity Users Service - East Riding of Yorkshire" for the provision of guidance services. This procurement, valued at £102,000, aims to manage and co-ordinate High Intensity Users of local Emergency Departments within the East Riding of Yorkshire, starting from 1st April 2025 and ending on 31st March 2026. The tender process employed was a Single Tender Action (below threshold), and the service is classified under the 'Guidance services' category (CPV 85312310). The procurement stage is complete, and the awarded contract notice was published on 24th March 2025.

This tender presents substantial business growth opportunities, particularly for SMEs and volunteer sector organisations involved in providing health and emergency services management. The awarded contract to The British Red Cross Society highlights the importance of multi-agency support in managing emergency service demand, thus offering similar organisations a blueprint for leveraging their capabilities in reducing the burden on unscheduled care services. Businesses that specialise in healthcare management, volunteer coordination, and emergency call handling would find this procurement process and service model highly relevant to their growth strategies.

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Notice Information

Notice Title

High Intensity Users Service - East Riding of Yorkshire

Notice Description

The service will provide effective management, co-ordination and signposting of High Intensity Users of the local Emergency Department (ED) within the East Riding of Yorkshire area. The service will reduce the activity High Intensity Users have on GP Practices and will establish, utilise and coordinate multi-agency and existing professional services to negotiate a reduction in 999 calls. The service aims to demonstrate a reduced workload on unscheduled care services and the wider health economy resulting from reduced 999 calls which otherwise would have attended ED and result in an admission. The service will safely manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the volunteer sector.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4873ec50-d041-4085-ba77-684f7701cc1f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b7338382-8e89-41ed-b34b-8ff493d5cd15
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312310 - Guidance services

Notice Value(s)

Tender Value
£102,000 £100K-£500K
Lots Value
Not specified
Awards Value
£102,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 202511 months ago
Submission Deadline
18 Feb 2025Expired
Future Notice Date
Not specified
Award Date
18 Feb 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER & NORTH YORKSHIRE ICB
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EAST RIDING OF YORKSHIRE
Postcode
HU10 6DT
Post Town
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

THE BRITISH RED CROSS SOCIETY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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