Award

Extension of NHS Patient Survey Programme Coordination Centre (Existing Methods)

CARE QUALITY COMMISSION

This public procurement record has 2 releases in its history.

Award

15 Oct 2021 at 13:30

Award

22 Jan 2020 at 16:19

Summary of the contracting process

The Care Quality Commission (CQC) is conducting a procurement process for the "Extension of NHS Patient Survey Programme Coordination Centre (Existing Methods)." This procurement falls under the market research services industry category and has a total contract value of £1,067,000 GBP. The procurement method used is open, with the tender period having concluded on 23rd May 2018. The contract was awarded on 4th December 2019 and is active until 30th November 2022. The operations for this contract encompass delivery across the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom.

This tender represents a significant opportunity for large-scale market research firms capable of delivering comprehensive survey coordination and analysis services for NHS patient experiences. Businesses specialising in health services research, patient feedback systems, and data analysis will find this an opportunity to expand their operational reach and contribute to the ongoing improvement of NHS services. Competing entities should bring expertise in managing sensitive data and an understanding of the healthcare industry to meet the expectations of the CQC effectively.

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Notice Title

Extension of NHS Patient Survey Programme Coordination Centre (Existing Methods)

Notice Description

CQC collects, analyses and uses a range of intelligence that can inform us about people's experiences of care. Part of that information currently comes from people who have recently used specific NHS services and are asked about their experiences as part of NHS Patient survey Programme delivered by CQC.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-48abe0c3-174b-4d8a-9e55-0153eba07bfe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3d844fc6-47a8-434e-911a-86de36fb5e4d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£1,067,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,560,167 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20214 years ago
Submission Deadline
23 May 2018Expired
Future Notice Date
Not specified
Award Date
5 Sep 20196 years ago
Contract Period
1 Dec 2019 - 30 Nov 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Not specified
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1W 9SN
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Knightsbridge & Belgravia
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PICKER INSTITUTE EUROPE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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