Award

Halo ITSM Implementation Phase Two Support and Process Maturity Services

UNIVERSITY OF BRISTOL

This public procurement record has 1 release in its history.

Award

13 Aug 2024 at 06:59

Award Notice
Summary of the contracting process

The University of Bristol has successfully awarded a contract for the second phase of their IT Service Management (ITSM) project, specifically focusing on software configuration services to move asset management from legacy systems to their current ITSM system. The contract, titled "Halo ITSM Implementation Phase Two Support and Process Maturity Services", falls under the software configuration services category (CPV code 72265000) and covers the South West region of the United Kingdom. This selective procurement was conducted via a call-off from a framework agreement, with the contract period running from 1st July 2024 to 31st December 2024. The total value of this procurement is £103,518, with key dates including the tender period ending on 30th June 2024 and the award date also on 30th June 2024.

This tender provides a significant opportunity for businesses involved in IT support and service management to engage with notable institutions like the University of Bristol. Companies specialising in software configuration, particularly those with experience in ITSM systems, are well-positioned to benefit from such contracts. The procurement process is suitable for SMEs and VCSEs, indicating that smaller businesses have a competitive chance to secure similar opportunities. Additionally, the successful supplier, CGI IT UK LIMITED, demonstrates the level of expertise and capacity expected, providing a benchmark for potential bidders in future tenders.

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Notice Information

Notice Title

Halo ITSM Implementation Phase Two Support and Process Maturity Services

Notice Description

Specialist third party support required for phase two of UoB's ITSM Project (moving asset management away from the legacy ITSM systems and into current ITSM system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-495e1279-5d1d-4172-b512-dcad2160edfc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a0626802-5308-4954-a472-426eb63124d6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72265000 - Software configuration services

Notice Value(s)

Tender Value
£103,518 £100K-£500K
Lots Value
Not specified
Awards Value
£103,518 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20241 years ago
Submission Deadline
29 Jun 2024Expired
Future Notice Date
Not specified
Award Date
29 Jun 20241 years ago
Contract Period
30 Jun 2024 - 31 Dec 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRISTOL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5DS
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

CGI IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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