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Third Party IT Hardware Support

UK Shared Business Services Limited

This public procurement record has 3 releases in its history.

AwardUpdate

24 Jul 2026 at 17:20

Award Notice
AwardUpdate

18 Feb 2026 at 17:46

Award Notice
Award

21 Aug 2025 at 15:51

Award Notice
Summary of the contracting process

UK Research and Innovation required third-party IT hardware support, covering network equipment and associated repair, maintenance and support for personal computers, office equipment, telecommunications and audio-visual equipment. The requirement is being managed by UK Shared Business Services Limited for UKRI. Delivery is associated with the buyer’s Swindon operation. This is a goods-led requirement with a substantial services element: suppliers need to support existing devices and network equipment rather than provide a wholly new technology installation. The scope was extended to include contingency for additional devices. The requirement is suitable for small and medium-sized enterprises, indicating relevance to established specialist support providers as well as larger technology service companies.

The procurement is complete and was awarded to Softcat plc on 24 July 2025. It was run as a further competition call-off under the RM6100 CCS Technology Services 3 framework, using a selective procedure; submissions closed on 5 June 2025 at 11:00. The awarded contract value is £68,676.94 excluding VAT, following a Variation 003 increase of £4,393.42 excluding VAT for additional contingency. The contract runs from 25 July 2025 to 24 July 2027. The award is active and the contract has been signed. The procurement record also gives an overall tender value of £117,282 and a minimum value of £64,283.52, but the awarded value is the figure relevant to the selected supplier’s contract.

For suppliers that did not win, this award confirms demand from UKRI for managed support of mixed IT hardware, including network equipment and office, communications and audio-visual devices. A credible future competitor would need practical capability in fault diagnosis, repair, maintenance and ongoing support across varied third-party equipment, together with the capacity to handle additional devices when requirements change. Experience supporting public-sector or research organisations would help demonstrate dependable service delivery, asset familiarity and effective operational coordination. Access to the relevant CCS technology services framework, or a route into an equivalent public-sector purchasing arrangement, would be important because this requirement was awarded through a framework call-off and further competition. SME status is explicitly suitable.

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Notice Information

Notice Title

Third Party IT Hardware Support

Notice Description

***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the provision of Third Party IT Hardware support. This Call Off contract has been concluded as a further competition under the RM6100 framework (CCS Technology Services 3) and has been varied to include value for additional contingency for further devices*** ***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** Variation 003 has been carried out in accordance with the Call-Off Contract to increase the total value by PS4,393.42 excluding VAT. The new total Contract value will be PS68,676.94 excluding VAT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-496a3a8b-05c0-4df4-ad02-3451cacd0e36
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/47e4e6f5-e995-422f-a115-fceaf7e5cc49
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

50 - Repair and maintenance services

CPV Codes

32420000 - Network equipment

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Notice Value(s)

Tender Value
£117,282 £100K-£500K
Lots Value
Not specified
Awards Value
£68,676 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20261 months ago
Submission Deadline
5 Jun 2025Expired
Future Notice Date
Not specified
Award Date
24 Jul 20251 years ago
Contract Period
25 Jul 2025 - 24 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK Shared Business Services Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1UH
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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