Award

Benefits Processing and Council Tax Reduction Resilience

LONDON BOROUGH OF WANDSWORTH

This public procurement record has 1 release in its history.

Award

09 Jun 2019 at 10:40

Summary of the contracting process

The London Borough of Wandsworth is seeking to procure external services for the "Benefits Processing and Council Tax Reduction Resilience" project. This initiative aims to provide additional processing capacity for council tax reduction and housing benefits applications, addressing fluctuations in demand. The procurement method employed was an open procedure, with the contract award valued at £3,600,000. The tender was published on 9th June 2019, while the tender period concluded on 30th May 2019. The contract is set to run from 1st August 2019 to 31st July 2021, within the services industry category, specifically focused on benefit services, and encompasses delivery in London, United Kingdom.

This tender presents significant growth opportunities for businesses specialising in benefits processing and related services, particularly those capable of providing flexible, temporary support to public sector organisations. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the contracting opportunity is well-suited for businesses that can rapidly scale their operations to meet varying demand levels. Firms with experience in handling council tax queries and benefits applications will be particularly competitive in this procurement process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Benefits Processing and Council Tax Reduction Resilience

Notice Description

These services are commissioned by the Benefits Service of the Councils. Its purpose is to provide the service's in-house team, with external, off-site, buffer capacity to process, on a temporary, ad-hoc, basis, various council tax reduction and housing benefits related applications, reconsiderations and complaints referred to the Councils in-house team.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e31c2bb1-50c9-400f-86ac-7832f44f0f84
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75310000 - Benefit services

Notice Value(s)

Tender Value
£3,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
£3,600,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jun 20196 years ago
Submission Deadline
30 May 2019Expired
Future Notice Date
Not specified
Award Date
29 May 20196 years ago
Contract Period
31 Jul 2019 - 31 Jul 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WANDSWORTH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW18 2PU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI34 Wandsworth
Delivery Location
TLI London

Local Authority
Wandsworth
Electoral Ward
Wandsworth Town
Westminster Constituency
Putney

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHGATE PUBLIC SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec-2019-06-09T11:40:02+01:00",
    "date": "2019-06-09T11:40:02+01:00",
    "ocid": "ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP402316131",
        "title": "Benefits Processing and Council Tax Reduction Resilience",
        "description": "These services are commissioned by the Benefits Service of the Councils. Its purpose is to provide the service's in-house team, with external, off-site, buffer capacity to process, on a temporary, ad-hoc, basis, various council tax reduction and housing benefits related applications, reconsiderations and complaints referred to the Councils in-house team.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "75310000",
            "description": "Benefit services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 3600000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-05-30T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-08-01T00:00:00+01:00",
            "endDate": "2021-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-8478",
            "name": "London Borough of Wandsworth",
            "identifier": {
                "legalName": "London Borough of Wandsworth"
            },
            "address": {
                "streetAddress": "Town Hall, Wandsworth High Street",
                "locality": "London",
                "postalCode": "SW18 2PU",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "Adi-Naitey.Puplampu@richmondandwandsworth.gov.uk",
                "telephone": "+442088716000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-117706",
            "name": "Northgate Public Services Ltd",
            "identifier": {
                "legalName": "Northgate Public Services Ltd"
            },
            "address": {
                "streetAddress": "Peoplebuilding 2 Maylands Avenue Hemel Hempsted HP2 4NW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-8478",
        "name": "London Borough of Wandsworth"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-49c6e6cb-e04f-4145-9b59-a720552ac5ec-1",
            "status": "active",
            "date": "2019-05-30T00:00:00+01:00",
            "datePublished": "2019-06-09T11:40:02+01:00",
            "value": {
                "amount": 3600000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-117706",
                    "name": "Northgate Public Services Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-08-01T00:00:00+01:00",
                "endDate": "2021-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e31c2bb1-50c9-400f-86ac-7832f44f0f84",
                    "datePublished": "2019-06-09T11:40:02+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=402316131"
                }
            ]
        }
    ]
}