Tender

RA284146 - Mitel Maintenance Support Contract

CITY OF WOLVERHAMPTON COLLEGE

This public procurement record has 2 releases in its history.

TenderAmendment

26 May 2020 at 09:36

Tender Notice
Tender

20 May 2020 at 13:23

Tender Notice
Summary of the contracting process

The City of Wolverhampton College is currently seeking tenders for the "Mitel Maintenance Support Contract," aimed at procuring a Hardware Support Service for three Mitel 3300 MXe controllers located across its campuses. The procurement process is at the Tender stage, with the tender period closing on 26 May 2020. The contract is set to commence on 1 June 2020 and will last for two years. This opportunity falls within the telecommunications equipment industry, classified under CPV code 32000000, and is open for accredited suppliers with relevant experience.

This tender offers significant opportunities for businesses specializing in telecommunications and hardware support, particularly those with Mitel accreditation. Companies that can demonstrate effective service level agreements (SLAs) and have proven track records in similar support roles would be well-suited to compete for this contract. Engaging in this process can help enhance a supplier's portfolio and establish a long-term partnership with a reputable educational institution.

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Notice Information

Notice Title

RA284146 - Mitel Maintenance Support Contract

Notice Description

The City of Wolverhampton College is seeking a Mitel accredited supplier to provide a Hardware Support Service for three Mitel 3300 MXe controllers. The controllers are located across the College's three main campuses in Wolverhampton:\ Paget Road Campus, WV6 0DU\ Wellington Road Campus, WV14 6BT\ Metro One Campus, WV1 3AH\ \ The maintenance contract is to be let for a two year period commencing 1 June 2020.\ \ Suppliers are asked to provide details of their Mitel accreditations.\ \ Suppliers are asked to provide two proposals for consideration based on two levels of support:\ 1. 8 x 5 x 4 4 hour Fix - Engineer to arrive onsite with parts and to restore the service within 4 business hours of the call being logged.\ 2. 8 x 5 x NBD Fix - Engineer to arrive onsite with parts and to restore the service before the end of the next business day (NBD) after the call being logged.\ \ Suppliers are also asked to provide details of the current resolution statistics and achievement rates against SLA.\ - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA284146. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA284146 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4a3fc908-ecff-445a-a41e-2a981e5f4435
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f653ab7d-5b71-4fb6-a358-c9b5cecdb359
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 May 20205 years ago
Submission Deadline
26 May 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
25 May 2020 - 26 May 2020 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITY OF WOLVERHAMPTON COLLEGE
Contact Name
Daniel Harris
Contact Email
support@multiquote.com
Contact Phone
0151 482 9230

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV14 6BT
Post Town
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
Not specified
Local Authority
Wolverhampton
Electoral Ward
Bilston North
Westminster Constituency
Wolverhampton South East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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