Award

Contract for "ASK PEOPLE SERVICES"

STAFFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

13 Sep 2022 at 10:16

Award Notice
Summary of the contracting process

The Staffordshire County Council has awarded a contract for "ASK People Services". The contract falls under the services category with a value of £62,316. The procurement method used was selective and involved calling off from a framework agreement. The tender period ended on 9th September 2022, with the contract set to start on 12th September 2022 and end on 31st August 2025. CDW LIMITED is the supplier for this contract, located in the West Midlands, United Kingdom.

This contract provides an opportunity for businesses specialising in Mainframe computer services to engage with Staffordshire County Council. The contract is aimed at streamlining and modernising the HR function by implementing a HR specific Management Information System. Businesses with capabilities in providing AI-driven triaging solutions and customer support systems may find this tender appealing. The location of the contract in the West Midlands offers a strategic advantage for local businesses to participate and contribute to public service modernisation initiatives.

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Notice Information

Notice Title

Contract for "ASK PEOPLE SERVICES"

Notice Description

ASK People Services is part of a Digital initiative within the People Service (formerly HR) to streamline and modernise the HR function of People Operations and wider People Services. All People Services enquiries and case management initiation requests are administered and triaged by the AI&G team. There is an opportunity to implement a HR specific Management Information System (MIS) that will act as an entry point to People Services; the system will be required to triage enquiries, provide standardized customer support and resolution to queries, and ensure incoming work is treated in the most efficient and effective way possible. The proposed solution is intended act as one single source of truth for People Services and its customers. Additional information: This is a call off contract from HealthTrust Europe ICT Solutions 2019 (ComIT 2) Framework Agreement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4aaffe7d-3c8d-4b69-8d74-ece18ea3d632
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5f253023-3989-40a6-8477-38a3b4cde33a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30211000 - Mainframe computer

Notice Value(s)

Tender Value
£62,316 Under £100K
Lots Value
Not specified
Awards Value
£62,316 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Sep 20223 years ago
Submission Deadline
9 Sep 2022Expired
Future Notice Date
Not specified
Award Date
8 Sep 20223 years ago
Contract Period
11 Sep 2022 - 31 Aug 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STAFFORDSHIRE COUNTY COUNCIL
Contact Name
Sharon Bowers
Contact Email
sharon.bowers@staffordshire.gov.uk
Contact Phone
01785 277493

Buyer Location

Locality
STAFFORD
Postcode
ST16 2DH
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Stafford
Electoral Ward
Forebridge
Westminster Constituency
Stafford

Supplier Information

Number of Suppliers
1
Supplier Name

CDW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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