Award

Refugee Resettlement Services Framework 2022 - 2028

LIVERPOOL CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

28 Apr 2023 at 15:26

Tender

28 Sep 2022 at 14:14

Tender

22 Sep 2022 at 15:18

Summary of the contracting process

The Liverpool City Council is inviting tenders for the Refugee Resettlement Services Framework 2022 - 2028. This opportunity falls under health and social work services, aimed at providing support to refugees in Liverpool. The contract, worth £14.31 million, has been awarded to Refugee Action. The procurement method is an open procedure with the contract period starting on 14th November 2022 and ending on 14th November 2026, with the possibility of a 2-year extension, subject to performance.

This tender offers opportunities for businesses in the health and social work services sector to engage in delivering support services to vulnerable individuals seeking sanctuary. The Liverpool City Council focuses on SMEs and VCSEs as potential suppliers. With a focus on sustainable service delivery, this contract requires providers to have local knowledge and experience in working with vulnerable populations, making it suitable for organisations with a strong social impact ethos and a commitment to high-quality service provision.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Refugee Resettlement Services Framework 2022 - 2028

Notice Description

Liverpool City Council are seeking a single provider to deliver an overarching Refugee Resettlement Support Service for refugees in Liverpool as part of official schemes run by central government departments Home Office and Department for Levelling Up Housing and Communities UKRS United Kingdom Resettlement Scheme ARAP former employees of the British government in Afghanistan on the Afghan Relocation and Assistance Programme ACRS Afghan Citizen Resettlement Scheme vulnerable and at risk people who were evacuated and in need of protection and the people still in Afghanistan in need of protection. Afghan Bridging Hotel: on-site wraparound and move on support Ukraine including Homes for Ukraine, Family Reunion and those with irregular immigration status Any other eligible UK government resettlement programme as appropriate, as a consequence of global events and humanitarian crises. A single supplier framework will be established in accordance with the requirements outlined within the service specification. Please note that this Contract is reliant upon grant funding being made available to the Authority on an annual basis by central government. There will be a mobilisation period of four weeks where by the provider will be expected to establish the service in preparation of service delivery. These costs will be incurred by the provider. There will be a 12 week transition period of current clients. The provider will need to be able to demonstrate local knowledge and experience of working with vulnerable people and people seeking sanctuary. The Authority would be open to a collaborative approach which draws on the knowledge and experience of organisations already delivering services within the asylum and refugee sector. The successful Provider will also need to ensure a sustainable and robust business model to deliver the service to a high standard. 1.1.1. The new service will take the form of:- a. Refugee Resettlement Casework Support: Arrivals planning for new refugees; Meet and greet at airport or accommodation; Intensive orientation support: GP health and school registration, Welfare benefit applications, bank accounts; ongoing resettlement support, housing support. b. Wraparound Service at hotel or temporary accommodation Mon to Fri on-site support presence at the hotel, Facilitate access to health services and education, Support applying for Universal Credit and bank account, Coordination of partners delivering services on site; support with how to access move-on accommodation. The contract length is for 4 years giving the Authority the option to extend a further 2 years subject to performance. There will be no new arrivals referrals in year 4, the final year of the contract, the provider will support the refugees who arrived during the previous year, year 3. The Authority will review the option to extend a further 2 years, during year 3. If an extension is granted new arrivals/referrals will continue in Years 4 and 5. Additional information: Tender documents and instructions are available from https://www.the-chest.org.uk/ Reference DN626780

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4b3e3925-ae0b-442d-862a-bea0ef11ef34
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/53587f49-19c5-4c91-a691-1ff4df814dce
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£14,310,000 £10M-£100M
Lots Value
Not specified
Awards Value
£14,310,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Apr 20232 years ago
Submission Deadline
24 Oct 2022Expired
Future Notice Date
Not specified
Award Date
30 Nov 20223 years ago
Contract Period
1 Dec 2022 - 30 Nov 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Jayne Whitehead
Contact Email
jayne.whitehead@liverpool.gov.uk
Contact Phone
+44 1512333000

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

REFUGEE ACTION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4b3e3925-ae0b-442d-862a-bea0ef11ef34-2023-04-28T16:26:13+01:00",
    "date": "2023-04-28T16:26:13+01:00",
    "ocid": "ocds-b5fd17-4b3e3925-ae0b-442d-862a-bea0ef11ef34",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LPOOL001-DN626780-18608943",
        "title": "Refugee Resettlement Services Framework 2022 - 2028",
        "description": "Liverpool City Council are seeking a single provider to deliver an overarching Refugee Resettlement Support Service for refugees in Liverpool as part of official schemes run by central government departments Home Office and Department for Levelling Up Housing and Communities UKRS United Kingdom Resettlement Scheme ARAP former employees of the British government in Afghanistan on the Afghan Relocation and Assistance Programme ACRS Afghan Citizen Resettlement Scheme vulnerable and at risk people who were evacuated and in need of protection and the people still in Afghanistan in need of protection. Afghan Bridging Hotel: on-site wraparound and move on support Ukraine including Homes for Ukraine, Family Reunion and those with irregular immigration status Any other eligible UK government resettlement programme as appropriate, as a consequence of global events and humanitarian crises. A single supplier framework will be established in accordance with the requirements outlined within the service specification. Please note that this Contract is reliant upon grant funding being made available to the Authority on an annual basis by central government. There will be a mobilisation period of four weeks where by the provider will be expected to establish the service in preparation of service delivery. These costs will be incurred by the provider. There will be a 12 week transition period of current clients. The provider will need to be able to demonstrate local knowledge and experience of working with vulnerable people and people seeking sanctuary. The Authority would be open to a collaborative approach which draws on the knowledge and experience of organisations already delivering services within the asylum and refugee sector. The successful Provider will also need to ensure a sustainable and robust business model to deliver the service to a high standard. 1.1.1. The new service will take the form of:- a. Refugee Resettlement Casework Support: Arrivals planning for new refugees; Meet and greet at airport or accommodation; Intensive orientation support: GP health and school registration, Welfare benefit applications, bank accounts; ongoing resettlement support, housing support. b. Wraparound Service at hotel or temporary accommodation Mon to Fri on-site support presence at the hotel, Facilitate access to health services and education, Support applying for Universal Credit and bank account, Coordination of partners delivering services on site; support with how to access move-on accommodation. The contract length is for 4 years giving the Authority the option to extend a further 2 years subject to performance. There will be no new arrivals referrals in year 4, the final year of the contract, the provider will support the refugees who arrived during the previous year, year 3. The Authority will review the option to extend a further 2 years, during year 3. If an extension is granted new arrivals/referrals will continue in Years 4 and 5. Additional information: Tender documents and instructions are available from https://www.the-chest.org.uk/ Reference DN626780",
        "datePublished": "2022-09-22T16:18:25+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "98000000",
                "description": "Other community, social and personal services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 14310000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2022-10-24T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-11-14T00:00:00Z",
            "endDate": "2026-11-14T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/1f59b754-f1cb-4f65-a914-fdf4f8e4f0d8",
                "datePublished": "2022-09-22T16:18:25+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/012e274c-c55b-4a84-92d9-c10e18f72fca",
                "datePublished": "2022-09-22T16:18:25+01:00",
                "dateModified": "2022-09-28T15:14:54+01:00",
                "format": "text/html",
                "language": "en"
            }
        ],
        "minValue": {
            "amount": 10000000,
            "currency": "GBP"
        }
    },
    "parties": [
        {
            "id": "GB-CFS-26061",
            "name": "Liverpool City Council",
            "identifier": {
                "legalName": "Liverpool City Council"
            },
            "address": {
                "streetAddress": "4th Floor, Cunard Building",
                "locality": "Liverpool",
                "postalCode": "L3 1DS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Jayne Whitehead",
                "email": "jayne.whitehead@liverpool.gov.uk",
                "telephone": "+44 1512333000"
            },
            "details": {
                "url": "http://www.liverpool.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-244291",
            "name": "Refugee Action",
            "identifier": {
                "legalName": "Refugee Action"
            },
            "address": {
                "streetAddress": "M15 5TJ"
            },
            "details": {
                "scale": "sme",
                "vcse": true
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-26061",
        "name": "Liverpool City Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4b3e3925-ae0b-442d-862a-bea0ef11ef34-1",
            "status": "active",
            "date": "2022-11-30T00:00:00Z",
            "datePublished": "2023-04-28T16:26:13+01:00",
            "value": {
                "amount": 14310000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-244291",
                    "name": "Refugee Action"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-12-01T00:00:00Z",
                "endDate": "2026-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/53587f49-19c5-4c91-a691-1ff4df814dce",
                    "datePublished": "2023-04-28T16:26:13+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}