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Interpretation & Translation Services (SBS10519)

N H S Shared Business Services

This public procurement record has 2 releases in its history.

Tender

16 Jan 2025 at 16:26

Tender Notice
Planning

24 May 2024 at 16:27

Planned Procurement Notice
Summary of the contracting process

The contracting process for the NHS Shared Business Services' "Interpretation and Translation Services" has been completed, marked by the award on 11th December 2025. The framework agreement, valued at £73 million, covers services including face-to-face translation, British Sign Language, telephone and video interpretation, and document translation. This procurement, under an open procedure, caters to a broad range of NHS and social care organisations across the United Kingdom. The contract period runs from 6th November 2025 to 5th November 2027, with the initial tender stage beginning on 16th January 2025 and concluding on 13th March 2025.

This framework presents substantial growth opportunities for businesses specialising in language services, notably SMEs, due to its extensive scope and the inclusion of a diverse range of suppliers, such as Aa Global Language Service Ltd and Absolute Interpreting & Translations Limited. Companies well-versed in sustainability and social value aspects may find a competitive edge, as these elements carry significant weight in the tender process. The framework's design allows for SMEs to thrive, given its suitability criteria, thus opening avenues for smaller enterprises to engage with major public sector clients.

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Notice Information

Notice Title

Interpretation & Translation Services (SBS10519)

Notice Description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) intends to put in place a Framework Agreement for the provision of Interpretation & Translation Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The Framework will be structured using the following Lots 1. Lot 1 Face to Face (spoken language) 2. Lot 2 British Sign Language (BSL) (F2F, Video and Document) 3. Lot 3 Telephone Interpreting 4. Lot 4 Document Translation and ancillary services 5. Lot 5 Video Interpretation 6. Lot 6 One Stop Shop We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender. Additional information: The value provided is only an estimate. NHS SBS cannot guarantee to successful Suppliers any business through this Framework Agreement. Spend and volumes may vary throughout the life of the Framework Agreement from the anticipated levels given in this notice.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9ff54a6d-6d08-4533-8390-63e6c08b44b5
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
£73,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20251 years ago
Submission Deadline
13 Mar 2025Expired
Future Notice Date
25 Jun 2024Expired
Award Date
Not specified
Contract Period
23 Sep 2025 - 22 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
N H S Shared Business Services
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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