Award

Theseus CRM System

LEICESTERSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

08 May 2026 at 13:27

Award Notice
Summary of the contracting process

Leicestershire County Council has awarded a contract for the procurement of the Theseus CRM System through the G-cloud 14 framework. This procurement falls under the category of "Software package and information systems" and is relevant to businesses in the software industry. The contract, valued at £38,720, began on 1st April 2026 and will run until 31st March 2027, with a potential extension for another year. The procurement process is complete and involved a buyer from the Leicester area. The award stage was concluded with the contract being officially awarded on 31st March 2026, as published on 8th May 2026. Delivery is expected within the United Kingdom, specifically in England.

This procurement presents an opportunity for small and medium-sized enterprises (SMEs) given the suitability criteria. The project offers potential growth for businesses specialising in customer relationship management (CRM) systems and related software solutions. Companies like Cyber Media Solutions Ltd., which successfully secured this tender as a supplier, are prime examples of firms that might thrive through similar public sector contract awards. The procurement method followed an 'Other' classification, indicating a non-standard approach that businesses familiar with frameworks like G-cloud 14 might find advantageous.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Theseus CRM System

Notice Description

Procurement of Theseus CRM System via G-cloud 14 call off. 1 year initial contract with 1 year extension option set up.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4c690ba3-1ef3-4836-a9c1-b989074e38f1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6cd1a187-725f-4096-bf7e-567ccb299f05
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£38,720 Under £100K
Lots Value
Not specified
Awards Value
£38,720 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20266 days ago
Submission Deadline
30 Mar 2026Expired
Future Notice Date
Not specified
Award Date
30 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEICESTERSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

CYBER MEDIA SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4c690ba3-1ef3-4836-a9c1-b989074e38f1-2026-05-08T14:27:47+01:00",
    "date": "2026-05-08T14:27:47+01:00",
    "ocid": "ocds-b5fd17-4c690ba3-1ef3-4836-a9c1-b989074e38f1",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LEICSCC001-DN815578-09727062",
        "title": "Theseus CRM System",
        "description": "Procurement of Theseus CRM System via G-cloud 14 call off. 1 year initial contract with 1 year extension option set up.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 38720,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2026-03-30T23:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-52427",
            "name": "Leicestershire County Council",
            "identifier": {
                "legalName": "Leicestershire County Council"
            },
            "address": {
                "streetAddress": "County Hall, Leicester Road, Glenfield",
                "locality": "Leicester",
                "postalCode": "LE3 8RA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "BeiBei Liu",
                "email": "BeiBei.Liu@leics.gov.uk",
                "telephone": "+44 1163052364"
            },
            "details": {
                "url": "https://www.eastmidstenders.org/index.html"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-334479",
            "name": "Cyber Media Solutions Ltd.",
            "identifier": {
                "legalName": "Cyber Media Solutions Ltd."
            },
            "address": {
                "streetAddress": "Opus House, Priestly Court, Staffordshire Technology Park, Stafford, Staffordshire, ST18 0LQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-52427",
        "name": "Leicestershire County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4c690ba3-1ef3-4836-a9c1-b989074e38f1-1",
            "status": "active",
            "date": "2026-03-31T00:00:00+01:00",
            "datePublished": "2026-05-08T14:27:47+01:00",
            "value": {
                "amount": 38720,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-334479",
                    "name": "Cyber Media Solutions Ltd."
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/6cd1a187-725f-4096-bf7e-567ccb299f05",
                    "datePublished": "2026-05-08T14:27:47+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}