Tender

Provision of the Green Deal Ombudsman and Investigation Services

DEPARTMENT FOR BUSINESS, ENERGY & INDUSTRIAL STRATEGY (BEIS)

This public procurement record has 1 release in its history.

Tender

08 Mar 2017 at 16:37

Tender Notice
Summary of the contracting process

The Department for Business, Energy & Industrial Strategy (BEIS) is seeking a contractor for the provision of the Green Deal Ombudsman and Investigation Services, with the tender published on 8 March 2017. This procurement, categorised under evaluation consultancy services, employs an open procedure method and is currently at the active tender stage, set to close on 31 March 2017. The contract will commence on 22 May 2017 and run for a duration of two years, concluding on 21 May 2019. The services will be delivered across various locations including the United Kingdom and British Overseas Territories.

This tender presents significant opportunities for businesses in the consultancy services sector, particularly those specialising in customer service management and dispute resolution. Small and medium-sized enterprises (SMEs) are encouraged to participate, as this procurement is well-suited for them. Companies that can demonstrate expertise in providing independent redress mechanisms and have a track record in energy efficiency sectors will be particularly competitive in this bidding process.

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Notice Information

Notice Title

Provision of the Green Deal Ombudsman and Investigation Services

Notice Description

The Department for Business Energy & Industrial Strategy (BEIS) is looking for a contractor to administer the Green Deal (GD) Ombudsman and Investigation Service (OIS) from 14 June 2017. The GD was launched in January 2013 as a framework under which consumers could take out 'pay as you save' loans for energy efficiency and microgeneration measures installed on their property. These loans are repaid over the lifetime of the measure through the electricity bill. Responsibility for the loan repayments passes to future occupiers of the property. The OIS ensures an independent customer redress process is available when something goes wrong with a GD Plan and is an essential element of the customer redress landscape for the GD market.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4c8c1ae8-37fa-4212-8946-9cff478f1f8b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d8b7c81e-43b8-4bd0-9770-641bf776d501
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79419000 - Evaluation consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Mar 20178 years ago
Submission Deadline
31 Mar 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
21 May 2017 - 21 May 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR BUSINESS, ENERGY & INDUSTRIAL STRATEGY (BEIS)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AW
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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