This public procurement record has 1 release in its history.

Award

06 Oct 2026 at 09:13

Summary of the contracting process

The London Borough of Harrow has appointed a provider for its Technology Enabled Lives service, covering technology-enabled support for residents. The procurement is classified as medical equipment repair and maintenance (CPV 50421000), although the published description identifies the wider service as Technology Enabled Lives rather than detailing individual devices or tasks. Delivery is in Harrow, at the HA3 8NT location. The appointment was made through the Northern Housing Consortium’s Technology Enabled Lives framework. Harrow is the public authority whose requirement this appointment serves; the Northern Housing Consortium is identified as the buyer in the procurement data.

The procurement is complete and the contract was awarded to Careium UK Ltd on 25 September 2026. The award value is £1,719,000. The three-year contract runs from 1 October 2026 to 30 September 2029. The route was a selective call-off from a framework agreement, rather than a new open competition. The tender submission deadline was 25 September 2026. The procurement data does not set out a separate scored evaluation basis or detailed eligibility conditions. Small and medium-sized enterprises and voluntary, community and social enterprises were both identified as suitable types of supplier for the opportunity.

This award shows demand from Harrow for a continuing Technology Enabled Lives provider, procured through the Northern Housing Consortium’s framework. A future competitor would need to be able to deliver the relevant technology-enabled support service for the borough and meet the framework’s requirements for a call-off. The published scope does not identify particular devices, service tasks, accreditations or technical qualifications, so the award alone does not establish that any specific equipment-maintenance specialism was decisive. SMEs and voluntary, community and social enterprises were considered suitable, indicating that the requirement was not reserved to large suppliers. The successful provider was a large company; competitors would need sufficient organisational capacity to provide a three-year service at borough level.

How relevant is this notice?

Notice Information

Notice Title

TEL L1 DA Oct26 - The Mayor and Burgesses of The London Borough of Harrow-awarded

Notice Description

This contract award notice is to notify the market that THE MAYOR AND BURGESSES OF THE LONDON BOROUGH OF HARROW based in Harrow, UK have appointed Careium as their Technology Enabled Lives provider for a period of THREE years. This appointment has been made under the Northern Housing Consortium's Technology Enabled Lives framework. (Contract Award Notice 2024/S 000-000849)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4c963ee9-dc6a-4489-b756-a502f8c59316
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6aa62c9c-73a5-4735-9b5e-16f08473452e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50421000 - Repair and maintenance services of medical equipment

Notice Value(s)

Tender Value
£1,719,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,719,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Sep 20261 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN HOUSING CONSORTIUM LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR1 3QD
Postcode Area
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
Not specified

Local Authority
Sunderland
Electoral Ward
Millfield
Westminster Constituency
Sunderland Central

Supplier Information

Number of Suppliers
1
Supplier Name

Careium

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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