Tender

Pre-Market Sounding: Claims Handling

BIP SOLUTIONS LIMITED

This public procurement record has 1 release in its history.

Tender

21 Sep 2022 at 11:52

Tender Notice
Summary of the contracting process

The buying organization, BIP SOLUTIONS LIMITED, has issued a tender titled "Pre-Market Sounding: Claims Handling" within the Financial and Insurance Services industry category. The procurement stage is currently active, with a tender period ending on 30th September 2022. The contract period is scheduled to run from 3rd October to 28th October 2022. The location specified for delivery is in London, United Kingdom. This procurement opportunity follows an open procedure (above threshold) and invites potential service providers to propose solutions for various segments of the end-to-end claims handling process.

This tender presents an opportunity for businesses in the financial and insurance services sector to engage with BIP SOLUTIONS LIMITED in delivering aspects of the claims handling process. Service providers with expertise in customer experience, data processing, decision-making, and post-decision correspondence are particularly well-suited to compete. The procurement structure aims to retain ownership of processes and technology while collaborating with external partners to achieve operational objectives, thereby fostering innovation and service excellence.

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Notice Information

Notice Title

Pre-Market Sounding: Claims Handling

Notice Description

In considering our future Claims Handling operating environment and the services we are seeking, we have explored a range of options that will allow us to perform our statutory function, while working with one or more service providers to help us deliver an outstanding customer experience. Our preferred approach is one that allows us to retain design and ownership of the processes and technology, with a partner or partners delivering agreed operational outcomes. We are interested to hear from potential service providers on how they might deliver some or all parts of our end-to-end claims handling process - from initial customer contact and application, through data gathering from product providers representatives and customers to process claims, to issuing a decision and processing any post-decision correspondence.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/97dccbeb-574e-4b8d-bd61-0565b95f138b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20223 years ago
Submission Deadline
29 Sep 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Oct 2022 - 28 Oct 2022 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIP SOLUTIONS LIMITED
Contact Name
Not specified
Contact Email
procurement@fscs.org.uk
Contact Phone
+442073758175

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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