Award

CHARM - Red Hat Extended Lifecycle Support & Technical Account Manager Services

HIGHWAYS ENGLAND

This public procurement record has 2 releases in its history.

AwardUpdate

20 May 2022 at 11:59

Award Notice
Award

20 May 2022 at 11:57

Award Notice
Summary of the contracting process

The procurement process pertains to a contract titled "CHARM - Red Hat Extended Lifecycle Support & Technical Account Manager Services," initiated by Highways England, located in Bristol, England. This tender falls under the services industry category, specifically focusing on software support and maintenance. The procurement method was selective, conducted through a call-off from a framework agreement under the Crown Commercial Service for Technology Products & Associated Services (RM6068). The contract, valued at £504,634.25, commenced on 20th May 2022 and is set to conclude on 12th September 2023. The tender's initial period closed on 20th April 2022.

This tender presents significant opportunities for businesses specialising in software support services, especially those offering Red Hat products and related technologies. Companies that could effectively compete include small and medium-sized enterprises (SMEs) with expertise in software maintenance and technical account management services. The awarded contract to INSIGHT DIRECT (UK) LTD highlights the competitive landscape, emphasising the relevance of technical proficiency and support capabilities within the industry.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

CHARM - Red Hat Extended Lifecycle Support & Technical Account Manager Services

Notice Description

This contract is for the provision of Red Hat Extended Lifecycle Support (ELS) services for the Red Hat Openshift Container Platform, and ELS for Red Hat Fuse/AMQ for Openshift Container Platform, in support of the CHARM Enterprise Service Bus (ESB). Also included is a 12-month contract for a Red Hat Technical Account Manager (TAM) service. This contract award follows a further competition under the Crown Commercial Service framework for Technology Products & Associated Services (RM6068).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4cfa1acb-57b4-4542-8193-31c388936409
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6f0a4977-b670-4866-92c0-992d1c3544df
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£504,634 £500K-£1M
Lots Value
Not specified
Awards Value
£504,634 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20223 years ago
Submission Deadline
20 Apr 2022Expired
Future Notice Date
Not specified
Award Date
16 May 20223 years ago
Contract Period
19 May 2022 - 12 Sep 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 6HA
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLG West Midlands (England)
Local Authority
Bristol, City of
Electoral Ward
Lawrence Hill
Westminster Constituency
Bristol East

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4cfa1acb-57b4-4542-8193-31c388936409-2022-05-20T12:59:28+01:00",
    "date": "2022-05-20T12:59:28+01:00",
    "ocid": "ocds-b5fd17-4cfa1acb-57b4-4542-8193-31c388936409",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "ITT_6810",
        "title": "CHARM - Red Hat Extended Lifecycle Support & Technical Account Manager Services",
        "description": "This contract is for the provision of Red Hat Extended Lifecycle Support (ELS) services for the Red Hat Openshift Container Platform, and ELS for Red Hat Fuse/AMQ for Openshift Container Platform, in support of the CHARM Enterprise Service Bus (ESB). Also included is a 12-month contract for a Red Hat Technical Account Manager (TAM) service. This contract award follows a further competition under the Crown Commercial Service framework for Technology Products & Associated Services (RM6068).",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72267000",
                "description": "Software maintenance and repair services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 504634.25,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2022-04-20T10:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-05-20T00:00:00+01:00",
            "endDate": "2023-09-12T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/jBdK69zP",
            "name": "Highways England",
            "identifier": {
                "legalName": "Highways England",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/jBdK69zP"
            },
            "address": {
                "streetAddress": "Temple Quay House, 2 The Square",
                "locality": "Bristol",
                "postalCode": "BS1 6HA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Oliver Whittle",
                "email": "oliver.whittle@highwaysengland.co.uk",
                "telephone": "07707296322"
            },
            "details": {
                "url": "https://www.nationalhighways.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02579852",
            "name": "INSIGHT DIRECT (UK) LTD",
            "identifier": {
                "legalName": "INSIGHT DIRECT (UK) LTD",
                "scheme": "GB-COH",
                "id": "02579852"
            },
            "address": {
                "streetAddress": "Insight Campus, Terry Street M17 1EX GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/jBdK69zP",
        "name": "Highways England"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4cfa1acb-57b4-4542-8193-31c388936409-1",
            "status": "active",
            "date": "2022-05-17T00:00:00+01:00",
            "datePublished": "2022-05-20T12:57:54+01:00",
            "value": {
                "amount": 504634.25,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02579852",
                    "name": "INSIGHT DIRECT (UK) LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-05-20T00:00:00+01:00",
                "endDate": "2023-09-12T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/6f0a4977-b670-4866-92c0-992d1c3544df",
                    "datePublished": "2022-05-20T12:57:54+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2022-05-20T12:59:28+01:00"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Signed Call-off Contract (Redacted)",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/38cf58b4-f1bd-438b-b9ca-26400c387051",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}