Award

Provision of Contact Centre Unified Communications Further Competition through Crown Commercial Services (CCS) Framework - RM1045 - Lot 5 IP Telephony Services

SHROPSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

02 Nov 2017 at 13:19

Summary of the contracting process

The procurement process involves Shropshire Council, which has awarded a contract titled "Provision of Contact Centre Unified Communications Further Competition through Crown Commercial Services (CCS) Framework - RM1045 - Lot 5 IP Telephony Services". The procurement falls under the services category, specifically focusing on networks and telephone networks. This award was officially published on 2nd November 2017, and the contract period runs from 18th October 2017 to 18th October 2022. The procurement method employed was an open procedure below the threshold, with the overall contract value amounting to £600,000, located in the West Midlands region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in the telecoms and unified communications sector, particularly those capable of supplying and implementing integrated contact centre solutions. Businesses that offer innovative communication technologies and maintenance services would be well-positioned to compete, as the awarded contract mandates ongoing support and scalability to meet evolving business needs. With Shropshire Council's openness to tenders, this could also encourage SMEs and larger firms to engage and contribute to local government services.

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Notice Title

Provision of Contact Centre Unified Communications Further Competition through Crown Commercial Services (CCS) Framework - RM1045 - Lot 5 IP Telephony Services

Notice Description

This is an award notice for for the supply, implementation and maintenance of a Contact Centre Unified Communications solution under Lot 5 of CCS Framework RM1045. The system supports current and future end-to-end business processes.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4d4e6625-3981-43c7-84d6-b473e36dc23c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7712cbda-c4b4-440d-b1ec-b326f6b4fdde
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32400000 - Networks

32551400 - Telephone network

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Nov 20178 years ago
Submission Deadline
1 Feb 2017Expired
Future Notice Date
Not specified
Award Date
5 Jun 20178 years ago
Contract Period
17 Oct 2017 - 18 Oct 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SHROPSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHREWSBURY
Postcode
SY2 6ND
Post Town
Shrewsbury
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG West Midlands (England)

Local Authority
Shropshire
Electoral Ward
Abbey
Westminster Constituency
Shrewsbury

Supplier Information

Number of Suppliers
1
Supplier Name

4NET TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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