Tender

007026 - Revenue and Benefits Portal with Integrated Forms

NEWCASTLE CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

09 Oct 2019 at 06:46

Tender Notice
Summary of the contracting process

The Newcastle City Council is inviting tenders for the project titled “007026 - Revenue and Benefits Portal with Integrated Forms”. This initiative falls under the software package and information systems industry category, with a total estimated value of £700,000. The current procurement process is at the tender stage, where proposals must be submitted by 8 November 2019. It is crucial that the new portal implementation is completed by 14 January 2020, ensuring that all functionalities are operational before the existing contract expires. The project is intended to boost service delivery by integrating an online forms package and an AI-driven chatbot.

This tender presents an excellent opportunity for software development firms, particularly those experienced in creating integrated online solutions and AI technologies, to expand their business. Companies classified as small to medium enterprises (SMEs) are encouraged to participate, as they may provide innovative approaches needed for this project. With the inclusion of predesigned online forms, businesses with expertise in user experience design would also be well-suited to compete for this opportunity, enabling them to contribute significantly to Newcastle City Council's public service enhancements.

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Notice Information

Notice Title

007026 - Revenue and Benefits Portal with Integrated Forms

Notice Description

Newcastle City Council (NCC) has established a project to replace its existing revenue and benefits portal and online revenues forms. Tenders are invited for the supply of services in respect of a revenues and benefits portal supported by a predesigned, online integrated forms package for revenues and AI "chatbot". The current portal is under licence for support and maintenance purposes until 14 January 2020. It is essential that the implementation of the new portal does not extend beyond this date. All functionality must be live and tested prior to the cessation of the current contract and by 14 January 2020. The predesigned, online integrated forms package is a new requirement and ideally should be live and tested by 1 March 2020 to compliment the portal, however as this is not as contractually urgent, it can be delayed slightly.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4d83c0e6-0318-4d2e-965e-81363abe863f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2ff05efb-f89c-4f2c-9d44-85327814955d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20196 years ago
Submission Deadline
8 Nov 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Jan 2020 - 13 Oct 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE-UPON-TYNE
Postcode
NE1 8QH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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