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Online Housing Benefits and Council Tax Support Support Form

Wakefield Council

This public procurement record has 2 releases in its history.

AwardUpdate

30 Sep 2026 at 15:19

Award Notice
Award

23 Dec 2024 at 10:30

Award Notice
Summary of the contracting process

Wakefield Council commissioned an online application form for residents seeking Housing Benefit or Council Tax Support. The service enables residents to submit these applications online. This is a digital public-service application and form solution, rather than a general IT support requirement. Delivery is for Wakefield Council and its residents in Wakefield, within Yorkshire and the Humber.

The procurement is complete and was awarded to NEC Software Solutions UK Limited. The award was made on 2 August 2024, following a selective call-off from a framework agreement. The awarded contract value is £82,608. The contract runs from 5 August 2024 to 3 August 2028. The procurement was categorised as a service and was identified as suitable for small and medium-sized enterprises. The published information does not set out a separate evaluation basis or describe multiple lots; the award concerns the online Housing Benefit and Council Tax Support application form for Wakefield Council.

This award demonstrates demand from Wakefield Council for a digital application route covering both Housing Benefit and Council Tax Support. Suppliers best placed to compete for a similar requirement would be able to design, supply and maintain an accessible online form that supports residents applying for these council-administered benefits. Experience delivering digital forms or application services for local government, and the capacity to support a service over a multi-year contract, would be commercially relevant. The successful supplier was a large software company, while the procurement was also identified as suitable for SMEs, indicating that smaller providers could be credible if they can demonstrate the necessary product capability and delivery capacity. The requirement is focused on resident-facing benefits applications, not general-purpose council software.

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Notice Information

Notice Title

Online Housing Benefits and Council Tax Support Support Form

Notice Description

This contract is for the provision of a Housing Benefits and Council Tax Support Online form so residents can apply for Housing Benefit/ Council Tax Support online .

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4d8450d5-6423-41f0-b9e6-9005cb7b1941
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/02ad87ab-a91d-41bc-8cfa-5af0af649ef8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£82,608 Under £100K
Lots Value
Not specified
Awards Value
£82,608 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Aug 20242 years ago
Contract Period
5 Aug 2024 - 3 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wakefield Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF1 2EB
Postcode Area
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Wakefield
Electoral Ward
Wakefield North
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

NEC Software Solutions UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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