Award

BTA2005 IT Service Desk

BRITISH TOURIST AUTHORITY T/A VISITBRITAIN/VISITENGLAND

This public procurement record has 1 release in its history.

Award

28 Oct 2024 at 11:15

Award Notice
Summary of the contracting process

The British Tourist Authority, trading as VisitBritain/VisitEngland, recently completed a public procurement process titled "BTA2005 IT Service Desk." This tender falls under the Information Technology Services industry category and was conducted using a framework agreement, specifically the CCS Technology Services 3 RM6100. The contract, valued at £218,791, is to be provided by Little Fish (UK) Limited and covers a broad geographical area including the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and the Rest of the World. The procurement stage is at the Award level, with the contract period set to commence on 1st October 2024 and conclude on 30th September 2026. Key dates included the end of the tender period on 22nd January 2024 and the award date published on 28th October 2024.

This tender presents significant opportunities for businesses in the IT services sector. Companies with a robust capability in managing and outsourcing service desks can leverage this contract to provide comprehensive support to VisitBritain/VisitEngland. Businesses similar to Little Fish (UK) Limited, which are adept in utilizing framework agreements, are particularly well-suited for this kind of procurement. Although the current tender has concluded, similar opportunities might arise in the future, allowing other capable businesses to compete effectively and expand their service offerings and customer base through public sector contracts.

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Notice Information

Notice Title

BTA2005 IT Service Desk

Notice Description

Service Desk outsource replacement. Route to market Framework Further Competition. CCS Technology Services 3. RM6100.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4dd3ad45-adef-4545-80dc-a13711dd4242
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5d68d637-cd17-42c0-8c65-dc3b98564659
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£218,791 £100K-£500K
Lots Value
Not specified
Awards Value
£218,791 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20241 years ago
Submission Deadline
22 Jan 2024Expired
Future Notice Date
Not specified
Award Date
30 Sep 20241 years ago
Contract Period
30 Sep 2024 - 30 Sep 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH TOURIST AUTHORITY T/A VISITBRITAIN/VISITENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B2 4AJ
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

LITTLE FISH (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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