Tender

IT Service Management Contract Provider for Further Education

THE NATIONAL COLLEGE FOR HIGH SPEED RAIL

This public procurement record has 1 release in its history.

Tender

26 Jun 2019 at 14:43

Tender Notice
Summary of the contracting process

The National College for High Speed Rail is seeking proposals for an IT Service Management contract, aimed at enhancing its operational efficiency within the education sector. This open procurement process, classified under computer support and consultancy services, is at the tender stage, with submissions due by 12th July 2019. The contract is set to begin on 1st August 2019 and will last for one year, concluding on 31st July 2020. The services required include Service Desk and Technical Support, Infrastructure Management, ICT Expert Advice, and Service Management. The contract value is estimated at £80,000 and encompasses delivery addresses in both the Yorkshire and the Humber and West Midlands regions of the United Kingdom.

This tender presents significant opportunities for businesses that specialise in IT support and consultancy services, especially small and medium-sized enterprises (SMEs) that can offer tailored services and innovative solutions. Providers capable of delivering service integration and management, along with robust technical support and reporting capabilities, will be well-suited to compete for this contract. Engaging with this tender may enhance a business's visibility and establish a long-term partnership with a prestigious educational institution.

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Notice Information

Notice Title

IT Service Management Contract Provider for Further Education

Notice Description

The College is seeking proposals from experienced and qualified providers for the delivery of an IT Service Management contract. The College intends to initiate the contact on the 1st August 2019. This will provide 1 months overlap of support contacts to ensure a robust knowledge transfer process. The incumbent ITSM contract expires on the 3rd September 2019. The College is looking for the following key services to be integral to the ITSM contract:- * Service Desk & Technical Support: Service Integration and Management (SIAM) function where the ITSM provider will provide a managed Service Desk facility to provide a single-point of contact for NCHSR staff ( less than 100 ) * Infrastructure Management: Proactive monitoring and management of Workstations, Servers, Storage and Network equipment/infrastructure * ICT Expert Advice: advice, guidance and thought leadership * Service Management: Provide management information KPI's and SLA's and monthly reporting using dashboard Additional information: To Register and request documentation Procurement@nchsr.ac.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4ecdc257-2e5e-449e-acb2-68b882033e66
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2397b651-5beb-4d82-b595-f2c9b58215c5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jun 20196 years ago
Submission Deadline
12 Jul 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2019 - 31 Jul 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE NATIONAL COLLEGE FOR HIGH SPEED RAIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B7 4AG
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLE Yorkshire and The Humber, TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Nechells
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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