Award

Unified Communications

CHARNWOOD BOROUGH COUNCIL RECYCLING

This public procurement record has 2 releases in its history.

AwardUpdate

10 May 2019 at 11:17

Award Notice
Award

10 May 2019 at 11:05

Award Notice
Summary of the contracting process

Charnwood Borough Council Recycling is procuring Unified Communications services through the Crown Commercial framework contract RM1045, Lot 5. The procurement, classified under installation services of line telephony equipment, is currently in the Award stage, with a contract value of £508,000. The contract is set to commence on 7 April 2019, with an initial duration of 36 months and an option for a 12-month extension. The delivery location is in the East Midlands region of the United Kingdom, and the tender period concluded on 28 March 2019.

This tender presents significant opportunities for SMEs and VCSEs, particularly those specialising in telecommunications and IT services. Companies that provide maintenance for telephone systems, call centre solutions, or cloud communications would be well-positioned to compete. The ability to demonstrate resilience and compliance with PCI telephone standards will also be advantageous for potential bidders aiming to support the council's service needs over the next four years.

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Notice Information

Notice Title

Unified Communications

Notice Description

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot 5 for the provision of Unified Communication. The scope of service include the maintenance of all incoming telephone extension lines (DDI) for staff, Contact Centre module and call routing, resilience for the Agile cloud platform in case of emergencies and scheduled upgrades, PCI telephone compliance software, activating Web chat and Call recording functionality as part of the phone system It is our intention to award the contract under the framework to 4Net technologies for an initial call off period of 36 months and a 12-month extension period (4 years in total).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/309b77f7-c22a-4dde-9617-3712fe756360
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

51 - Installation services (except software)

CPV Codes

51340000 - Installation services of line telephony equipment

Notice Value(s)

Tender Value
£508,000 £500K-£1M
Lots Value
Not specified
Awards Value
£508,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
10 May 20196 years ago
Submission Deadline
28 Mar 2019Expired
Future Notice Date
Not specified
Award Date
3 Apr 20196 years ago
Contract Period
6 Apr 2019 - 7 Apr 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHARNWOOD BOROUGH COUNCIL RECYCLING
Contact Name
Aymen Khan
Contact Email
aymen.khan@charnwood.gov.uk
Contact Phone
01509 634540

Buyer Location

Locality
LOUGHBOROUGH
Postcode
LE11 2TN
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)
Local Authority
Charnwood
Electoral Ward
Loughborough Southfields
Westminster Constituency
Loughborough

Supplier Information

Number of Suppliers
1
Supplier Name

4NET TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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