Notice Information
Notice Title
Out of Hours Call Handling & Telecare Alarm Monitoring Services
Notice Description
At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-4f942c15-a89f-4f43-bddf-893edd1d1993
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/0d3344be-eb9a-40e2-b33a-332584c5906b
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £350,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Feb 202512 months ago
- Submission Deadline
- 30 Mar 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 31 Jul 2025 - 31 Jul 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FREEBRIDGE COMMUNITY HOUSING LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- KING'S LYNN
- Postcode
- PE30 1DZ
- Post Town
- Peterborough
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH5 Norfolk
- Small Region (ITL 3)
- TLH52 North and West Norfolk
- Delivery Location
- Not specified
-
- Local Authority
- King's Lynn and West Norfolk
- Electoral Ward
- St. Margaret's with St. Nicholas
- Westminster Constituency
- North West Norfolk
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/0d3344be-eb9a-40e2-b33a-332584c5906b
28th February 2025 - Opportunity notice on Contracts Finder -
https://www.delta-esourcing.com/tenders/UK-UK-King's-Lynn:-Call-centre./8XF7Q522X7
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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