Award

ITEP0656 - Defect Reporting Tool

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

03 Apr 2024 at 16:30

Award Notice
Summary of the contracting process

The National Highways has recently awarded a contract for the procurement of the "ITEP0656 - Defect Reporting Tool", a subscription services project. The procurement method used was selective, through a call-off from a framework agreement. The contract value is £117,300 GBP, with a contract period starting on April 1, 2024, and ending on March 31, 2027. The tender period ended on March 26, 2024. The buying organization is located in Birmingham, England, and the industry category is services.

This tender presents opportunities for SMEs and suppliers interested in subscription services. Businesses well-suited to compete would need capabilities in defect reporting tools and service provision. The National Highways' initiative aims to enhance defect reporting and customer interactions, offering potential growth avenues for technology and service providers in the transportation sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

ITEP0656 - Defect Reporting Tool

Notice Description

ITEP0656 - Defect Reporting Tool National Highways has had an online defect reporting facility available on its website since 2020. The facility allows customers to use a map-based interface to locate where the issue they want to report is, select the issue they want to report and provide additional information for context. These issues are then passed by the CCC before being passed to regional correspondence teams to investigate, update and fix the issues the customer has reported. Customers can report a range of issues relating to the network, as well as in relation to Major Projects schemes. They can opt-in to receive updates on things they have reported as well as link themselves to an existing issue, rather than create a duplicate report for something that has already been reported.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-503608ea-180c-4d91-b4b6-9535aab80071
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0926646b-b16f-45c2-ab9d-d2a700ca0805
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79980000 - Subscription services

Notice Value(s)

Tender Value
£117,300 £100K-£500K
Lots Value
Not specified
Awards Value
£117,300 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20241 years ago
Submission Deadline
26 Mar 2024Expired
Future Notice Date
Not specified
Award Date
26 Mar 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1RN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

SOCIETY WORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-503608ea-180c-4d91-b4b6-9535aab80071-2024-04-03T17:30:34+01:00",
    "date": "2024-04-03T17:30:34+01:00",
    "ocid": "ocds-b5fd17-503608ea-180c-4d91-b4b6-9535aab80071",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_410965/1338842",
        "title": "ITEP0656 - Defect Reporting Tool",
        "description": "ITEP0656 - Defect Reporting Tool National Highways has had an online defect reporting facility available on its website since 2020. The facility allows customers to use a map-based interface to locate where the issue they want to report is, select the issue they want to report and provide additional information for context. These issues are then passed by the CCC before being passed to regional correspondence teams to investigate, update and fix the issues the customer has reported. Customers can report a range of issues relating to the network, as well as in relation to Major Projects schemes. They can opt-in to receive updates on things they have reported as well as link themselves to an existing issue, rather than create a duplicate report for something that has already been reported.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79980000",
            "description": "Subscription services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 117300,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-03-26T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-04-01T00:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-229350",
            "name": "National Highways",
            "identifier": {
                "legalName": "National Highways"
            },
            "address": {
                "streetAddress": "199 Wharfside Street",
                "locality": "Birmingham",
                "postalCode": "B1 1RN",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "National Highways",
                "email": "enterprisesystemsprocurement@nationalhighways.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-278955",
            "name": "Society Works Ltd.",
            "identifier": {
                "legalName": "Society Works Ltd."
            },
            "address": {
                "streetAddress": "483 Green Lanes London N13 4BS"
            },
            "details": {
                "scale": "sme",
                "vcse": true
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-229350",
        "name": "National Highways"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-503608ea-180c-4d91-b4b6-9535aab80071-1",
            "status": "active",
            "date": "2024-03-26T00:00:00Z",
            "datePublished": "2024-04-03T17:30:34+01:00",
            "value": {
                "amount": 117300,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-278955",
                    "name": "Society Works Ltd."
                }
            ],
            "contractPeriod": {
                "startDate": "2024-04-01T00:00:00+01:00",
                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/0926646b-b16f-45c2-ab9d-d2a700ca0805",
                    "datePublished": "2024-04-03T17:30:34+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}