Award

ServiceNow License and Support

OFFICE FOR NATIONAL STATISTICS

This public procurement record has 3 releases in its history.

AwardUpdate

23 Nov 2021 at 12:27

AwardUpdate

17 Nov 2021 at 15:22

Award

20 Oct 2021 at 14:59

Summary of the contracting process

The Office for National Statistics, located in Newport, Wales, has successfully completed a procurement process for the "ServiceNow License and Support," classified under the CPV code for software packages and information systems. The procurement method used was selective, specifically a call-off from a framework agreement. The tender period ended on 30th December 2019, while the contract period spans from 1st January 2020 to 31st December 2022. This procurement aimed to secure essential software support, valued at £1,129,212.82, with Softcat plc being the awarded supplier.

This contract presents significant opportunities for businesses in the information technology sector, particularly those specialising in software licensing and support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete, given the inclusivity of the procurement process. The focus on industry-specific software solutions indicates potential for further contracts in similar domains, making it an advantageous opportunity for businesses looking to expand their footprint in public procurement.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

ServiceNow License and Support

Notice Description

ServiceNow License and Support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-50ef1984-04ef-45c2-9c03-6fde425c6c16
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b9e593ee-64d1-45ad-aac7-48096472a14f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48200000 - Networking, Internet and intranet software package

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48400000 - Business transaction and personal business software package

48500000 - Communication and multimedia software package

48600000 - Database and operating software package

48700000 - Software package utilities

48800000 - Information systems and servers

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,129,212 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Nov 20214 years ago
Submission Deadline
30 Dec 2019Expired
Future Notice Date
Not specified
Award Date
30 Dec 20196 years ago
Contract Period
1 Jan 2020 - 31 Dec 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFFICE FOR NATIONAL STATISTICS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8XG
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-50ef1984-04ef-45c2-9c03-6fde425c6c16-2021-11-23T12:27:34Z",
    "date": "2021-11-23T12:27:34Z",
    "ocid": "ocds-b5fd17-50ef1984-04ef-45c2-9c03-6fde425c6c16",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PU-20-0174",
        "title": "ServiceNow License and Support",
        "description": "ServiceNow License and Support",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48100000",
                "description": "Industry specific software package"
            },
            {
                "scheme": "CPV",
                "id": "48200000",
                "description": "Networking, Internet and intranet software package"
            },
            {
                "scheme": "CPV",
                "id": "48300000",
                "description": "Document creation, drawing, imaging, scheduling and productivity software package"
            },
            {
                "scheme": "CPV",
                "id": "48400000",
                "description": "Business transaction and personal business software package"
            },
            {
                "scheme": "CPV",
                "id": "48500000",
                "description": "Communication and multimedia software package"
            },
            {
                "scheme": "CPV",
                "id": "48600000",
                "description": "Database and operating software package"
            },
            {
                "scheme": "CPV",
                "id": "48700000",
                "description": "Software package utilities"
            },
            {
                "scheme": "CPV",
                "id": "48800000",
                "description": "Information systems and servers"
            },
            {
                "scheme": "CPV",
                "id": "48900000",
                "description": "Miscellaneous software package and computer systems"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2019-12-30T23:59:00Z"
        },
        "contractPeriod": {
            "startDate": "2020-01-01T00:00:00Z",
            "endDate": "2022-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-GOR-D303",
            "name": "Office for National Statistics",
            "identifier": {
                "legalName": "Office for National Statistics",
                "scheme": "GB-GOR",
                "id": "D303"
            },
            "address": {
                "streetAddress": "Government Buildings,Cardiff Road",
                "locality": "NEWPORT",
                "postalCode": "NP108XG",
                "countryName": "Wales"
            },
            "contactPoint": {
                "email": "PU.Projects@ons.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02174990",
            "name": "Softcat plc",
            "identifier": {
                "legalName": "Softcat plc",
                "scheme": "GB-COH",
                "id": "02174990"
            },
            "address": {
                "streetAddress": "Solar House, Fieldhouse Lane"
            },
            "details": {
                "scale": "sme",
                "vcse": true
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D303",
        "name": "Office for National Statistics"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-50ef1984-04ef-45c2-9c03-6fde425c6c16-1",
            "status": "active",
            "date": "2019-12-30T00:00:00Z",
            "datePublished": "2021-10-20T15:59:05+01:00",
            "value": {
                "amount": 1129212.82,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02174990",
                    "name": "Softcat plc"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-01-01T00:00:00Z",
                "endDate": "2022-12-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/b9e593ee-64d1-45ad-aac7-48096472a14f",
                    "datePublished": "2021-10-20T15:59:05+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2021-11-23T12:27:34Z"
                }
            ]
        }
    ]
}