Award

Carers UK helpline and email support services

DEPARTMENT OF HEALTH AND SOCIAL CARE (LONDON)

This public procurement record has 3 releases in its history.

Award

04 Apr 2023 at 16:16

Award Notice
AwardUpdate

04 Apr 2023 at 16:14

Award Notice
Award

26 May 2021 at 07:52

Award Notice
Summary of the contracting process

The Department of Health and Social Care in London awarded a contract for the provision of support services to Carers UK. The contract, titled "Carers UK helpline and email support services," falls under the Helpdesk and support services category. This procurement had a value of £30,000 GBP and was carried out through a direct procurement method, specifically a Single tender action. The tender period ended on March 31, 2021, with a contract period starting on April 1, 2021, and ending on June 30, 2021.

This procurement opportunity could benefit businesses providing helpdesk and support services like Carers UK. The Department of Health and Social Care in London sought these services under a direct procurement method, creating opportunities for suppliers in the support services industry. Due to the specific nature of the contract, businesses with experience in offering helpline and email support services could be well-suited to compete for such tenders, especially those capable of meeting the specified contract period.

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Notice Information

Notice Title

Carers UK helpline and email support services

Notice Description

Support to Carers UK Helpline and email support services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-51b421ba-ff49-40bc-b227-3ae303feabfa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/53b4f5db-c480-45e6-b2f7-8eb7d616eb51
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£30,000 Under £100K
Lots Value
Not specified
Awards Value
£30,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20233 years ago
Submission Deadline
31 Mar 2021Expired
Future Notice Date
Not specified
Award Date
24 May 20214 years ago
Contract Period
31 Mar 2021 - 30 Jun 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (LONDON)
Additional Buyers

ATAMIS LTD

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CARERS

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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