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Public Access System for Central Ticket Office

Greater Manchester Police

This public procurement record has 1 release in its history.

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25 Aug 2026 at 16:01

Award Notice
Summary of the contracting process

Greater Manchester Police procured a public access system for its Central Ticket Office. The service is intended to connect with PenTIP, supporting the office’s public-facing ticketing and access functions through an integrated software and information system. This is a technology services requirement delivered in the North West of England. The buyer is Greater Manchester Police, based in Manchester. The procurement concerns the provision and operation of a software solution rather than physical works or equipment. Businesses relevant to this requirement include suppliers of public-sector case, ticketing or access-management systems, particularly those able to integrate with existing police or justice technology platforms and support operational users in a public-facing environment.

The procurement has been completed and awarded. Greater Manchester Police used a selective call-off from the CCS RM6259 Vertical Application Solutions Framework. The tender closed on 1 June 2026 at 12:00. The contract was awarded to NEC Software Solutions UK Limited on 1 July 2026, for £106,982.73 including the stated GBP currency, with a contract period from 1 July 2026 to 30 June 2029. The awarded value is the same as the tender value. The requirement was treated as services and was not identified as suitable for SMEs or voluntary, community and social enterprises. The procurement was classified as software packages and information systems.

This award demonstrates demand from Greater Manchester Police for an integrated public access system serving a Central Ticket Office and linking with PenTIP. A credible competitor for a future requirement would need to provide robust software and information systems for public-sector operational use, integrate reliably with established platforms, and understand the needs of police or related justice environments. Experience delivering secure, dependable services for public-facing functions would strengthen a supplier’s position. The route to market is also significant: the successful supplier came through a CCS vertical application solutions framework call-off, so businesses targeting comparable work should consider the relevant framework route and ensure they can meet its participation requirements. The scale of the appointed supplier indicates that substantial delivery capability and organisational capacity may be expected.

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Notice Information

Notice Title

Public Access System for Central Ticket Office

Notice Description

Public Access System for CTO that links in with PenTIP Call off using CCS RM6259 Vertical Application Solutions Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-51c9afd2-fd58-4c33-ab84-3159b7571212
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/649c9815-201d-4796-b43b-f3759763ccf9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£106,982 £100K-£500K
Lots Value
Not specified
Awards Value
£106,982 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20262 days ago
Submission Deadline
1 Jun 2026Expired
Future Notice Date
Not specified
Award Date
1 Jul 20261 months ago
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Greater Manchester Police
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M40 5BP
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Harpurhey
Westminster Constituency
Blackley and Middleton South

Supplier Information

Number of Suppliers
1
Supplier Name

NEC Software Solutions UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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