Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Quality Monitoring Software

Security Industry Authority

This public procurement record has 2 releases in its history.

AwardUpdate

25 Aug 2026 at 14:38

Award Notice
Award

09 Aug 2024 at 10:18

Award Notice
Summary of the contracting process

The Security Industry Authority bought quality monitoring software as a service, classified under software packages and information systems (CPV 48000000). The product supports the Authority’s Quality Monitoring team and is intended to work alongside a quality monitoring scorecard. Its purpose is to give teams an objective way to assess service quality, recognise good practice, identify vulnerabilities in processes, and highlight individual and organisational training and development needs. The requirement covers software or a product for use by the Authority’s teams, with delivery in the United Kingdom. This is a technology-enabled quality assurance and continuous improvement requirement, rather than a general software supply opportunity. It is suitable for small and medium-sized enterprises.

The procurement is complete and has been awarded. It used a selective procedure as a call-off from a framework agreement. The tender submission deadline was 11 December 2023 at 5pm. The contract was awarded on 2 July 2024 to UK IT Networks Ltd for £39,795.84 including the stated GBP currency. The contract period runs from 14 August 2024 to 13 August 2028. The awarded value and period apply to this single award. The requirement was evaluated through the framework call-off process, and the recorded outcome is an active award. The buying organisation is the Security Industry Authority. The process was classified as a services procurement and was marked as suitable for SMEs.

This award shows that the Security Industry Authority purchases focused quality assurance software through a framework call-off, at a scale that can be delivered by an SME. A credible future competitor would need to develop or supply a practical quality monitoring product, support objective assessment of service delivery, and help users identify good practice and process vulnerabilities. The solution should also provide useful insight into individual and organisational training and development needs, and work alongside a quality monitoring scorecard rather than operating as an isolated tool. Relevant suppliers are software businesses with experience in quality assurance, monitoring, assessment workflows, reporting and continuous improvement. Framework access or an equivalent route to a selective call-off would also be commercially important for pursuing this buyer’s requirement.

How relevant is this notice?

Notice Information

Notice Title

Quality Monitoring Software

Notice Description

'The Quality Monitoring team will support continuous improvement throughout the SIA through the development and delivery of focused quality assurance tools.' This new Quality monitoring (QM) software/ product will, in combination with the supporting quality monitoring scorecard, provide teams with an objective tool to: * assess the quality of their service * identify good practice * identify vulnerabilities with processes * identify individual and organisational training and development areas

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5209ac18-bf53-4a52-aea0-db0f4659fe6b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/40e7f65c-8750-45fd-b640-07d4c021a646
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£39,795 Under £100K
Lots Value
Not specified
Awards Value
£39,795 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20262 days ago
Submission Deadline
11 Dec 2023Expired
Future Notice Date
Not specified
Award Date
2 Jul 20242 years ago
Contract Period
14 Aug 2024 - 13 Aug 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Security Industry Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 1UG
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Mile End
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

UK IT NETWORKS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...