Award

Interpretation and Translation Services in Central London

NHS SHARED BUSINESS SERVICES

This public procurement record has 1 release in its history.

Award

06 May 2021 at 10:31

Award Notice
Summary of the contracting process

The NHS Shared Business Services has recently completed the procurement process for interpretation and translation services in Central London, specifically aimed at assisting individuals who do not have English as their first language. This contract, worth £72,228, was awarded to Language Line Limited following a selective tendering process. The service encompasses face-to-face and telephone interpretation across over 200 languages, catering primarily to primary care. The existing contract has been modified to extend its duration, aligning with other contracts under the same framework agreement, and will remain active until 30th September 2021.

This procurement represents a significant opportunity for businesses specialising in language services, especially small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Providers offering robust multilingual resources and 24/7 support mechanisms would be particularly well-suited to compete in future tenders. With the ongoing need for accessible communication in Central London, businesses that can deliver high-quality interpretation and translation services stand to grow through increased partnerships within the healthcare sector.

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Notice Information

Notice Title

Interpretation and Translation Services in Central London

Notice Description

Interpretation and translation services to people for which English language is not their first language and have difficulties expressing themselves while accessing services in Central London. The service will provide professional interpreters across a range of over 200 languages and dialects on a 24/7/365 basis. The service is commissioned for use mainly within primary care and offers the following: * Face to Face interpretation - this support the need for interpreters to be available for pre-booked appointments whether they are taking place in person, via a conference video link or when all parties are in a virtual conference environment. * Telephone Interpretation - The telephone offers immediate access to the interpretation service. No specific equipment is required - it can be accessed from any landline, mobile or VOIP telephone system Additional information: NHS Central London CCG is modifying an existing contract, through an extension of its duration to align its expiry with similar contracts held by the other borough CCG across North West London, which together are amalgamating into one single CCG from 1 April 2021. This additional duration will allow the newly established North West London CCG to consider how best to commission future services to secure best value for money and more efficient contracting arrangements. The current contract being modified / extended was awarded as a call-off under Lot 5 of the nationally established framework agreement Interpretation & Translation Services - SBS/21/NL/ZXV/10127

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-521faa4a-2415-40da-97c6-27926efefb49
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4c8b26f2-efae-42c9-943a-a07bddc143d8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
£72,228 Under £100K
Lots Value
Not specified
Awards Value
£72,228 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 May 20214 years ago
Submission Deadline
29 Mar 2021Expired
Future Notice Date
Not specified
Award Date
29 Mar 20214 years ago
Contract Period
31 Mar 2021 - 30 Sep 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

LANGUAGE LINE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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