Award

GB-Kings Lynn: TSM Surveys

FREEBRIDGE COMMUNITY HOUSING LIMITED

This public procurement record has 1 release in its history.

Award

02 Oct 2024 at 12:50

Award Notice
Summary of the contracting process

Freebridge Community Housing Limited in King's Lynn, UK, has completed the tender process for the provision of Tenant Satisfaction Measures (TSM) Surveys. The tender, titled "GB-Kings Lynn: TSM Surveys", falls under the industry category of survey design services and includes additional classifications such as customer satisfaction and telephone survey services. The procurement method was open, with proposals invited from 1st July 2024 until the contract start date on 8th July 2024. The contract, valued at £109,535, will run from 8th July 2024 to 7th July 2027. The awarded supplier, The Leadership Factor Limited, will manage the TSM program for 7,000 homes in the East of England region.

This tender creates significant opportunities for businesses specialising in survey services, particularly those experienced in market research and analysis. Surveying and customer satisfaction firms, especially small and medium enterprises (SMEs), would find this contract lucrative as it aligns with their expertise in designing and analysing comprehensive surveys. This project provides a stable long-term engagement, fostering business growth through service innovation and quality enhancement in meeting the housing authority's requirements. Companies that excel in delivering tailored survey solutions will be well-suited to compete in similar future tenders.

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Notice Information

Notice Title

GB-Kings Lynn: TSM Surveys

Notice Description

Freebridge Community Housing invites qualified and experienced Market Research service providers to submit proposals for the provision of Tenant Satisfaction Measures (TSM) and analysis. The purpose of this tender is to select a contractor to implement and manage a comprehensive TSM program for 7,000 homes owned and managed by Freebridge that is in line with the regulator's specific requirements. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5353f0c5-a372-4f77-ab82-7367414a0510
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7bb7522e-d909-46ca-9816-e3fc59830c5c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79311100 - Survey design services

79311200 - Survey conduction services

79311210 - Telephone survey services

79311300 - Survey analysis services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£109,535 £100K-£500K
Lots Value
Not specified
Awards Value
£109,535 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20241 years ago
Submission Deadline
30 Jun 2024Expired
Future Notice Date
Not specified
Award Date
30 Jun 20241 years ago
Contract Period
7 Jul 2024 - 7 Jul 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FREEBRIDGE COMMUNITY HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KING'S LYNN
Postcode
PE30 1DZ
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH52 North and West Norfolk
Delivery Location
Not specified
Local Authority
King's Lynn and West Norfolk
Electoral Ward
St. Margaret's with St. Nicholas
Westminster Constituency
North West Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

THE LEADERSHIP FACTOR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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