Notice Information
Notice Title
AC1018 NHS Independent Complaints Advocacy Service-Project
Notice Description
The duty to commission NHS Complaints Advocacy services transferred from central Government to local authorities under section 185 of the Health and Social Care Act 2012. In Wiltshire the service was commissioned for a two-year interim period and delivered alongside the County's Statutory and generic advocacy services. This was to enable the collection of data and intelligence to inform the long-term approach to providing the service after April 2015. The key focus of the service is to empower and assist people to go through the complaints process, equipping them with the support they need to articulate their concerns and navigate the system empowering more vulnerable people who may struggle to be heard otherwise. All NHS services are covered including GPs, hospitals, pharmacies, opticians and dentists. The support ranges from advice and self-help packs to one to one support and case management.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-5359c92e-4f07-4090-be8d-ef0f7cce235e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/7e876b34-4acc-455b-b91d-071b5dfab2aa
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 Oct 20205 years ago
- Submission Deadline
- 10 Nov 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 31 Mar 2021 - 31 Mar 2024 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WILTSHIRE COUNCIL
- Contact Name
- Dan Evans
- Contact Email
- dan.evans@wiltshire.gov.uk
- Contact Phone
- +44 1225716628
Buyer Location
- Locality
- TROWBRIDGE
- Postcode
- BA14 8JN
- Post Town
- Bath
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK7 Gloucestershire and Wiltshire
- Small Region (ITL 3)
- TLK72 Wiltshire
- Delivery Location
- TLK South West (England)
-
- Local Authority
- Wiltshire
- Electoral Ward
- Trowbridge Central
- Westminster Constituency
- South West Wiltshire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/7e876b34-4acc-455b-b91d-071b5dfab2aa
6th October 2020 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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