IT2716 - Oracle Support, Improvement & Transformation Service
Description: Wiltshire Council is seeking market engagement for the future provision of an integrated Oracle Fusion support, improvement and transformation service covering Finance, SCM, HCM, Payroll and EPM. We are looking for a partner capable of delivering a resilient, high-quality managed service while helping the Council maximise the value of its Oracle investment through continuous improvement, innovation and transformation. In addition to comprehensive functional and technical support, the service will include continuous improvement and maturity assessment, Oracle technology and innovation roadmapping, automated testing, release and change management, user experience modernisation, knowledge transfer and development of greater Council self-sufficiency. The Council is particularly interested in suppliers that can bring strong Oracle functional and transformation capability to help optimise business processes, reduce legacy workarounds, increase use of standard Oracle functionality, identify (read more...)
Summary: Wiltshire Council plans to procure a managed Oracle Fusion ERP support, improvement and transformation service for its corporate systems, covering Finance, Human Capital Management, Supply Chain Management, Payroll, Enterprise Performance Management, Oracle Recruiting Cloud and Platform as a Service, including integrations. The service is intended to bring support currently divided between Council teams, an existing supplier and specialist consultants into one accountable, resilient service. Work will include functional and technical support, service governance, management of Oracle updates and testing, user experience improvements, knowledge transfer and business process optimisation. The supplier will also help the Council make better use of standard Oracle functionality, automation and emerging capabilities. The service will be delivered for Wiltshire Council in Wiltshire.