Award

User Research Services

PEOPLE FOR RESEARCH LTD

This public procurement record has 1 release in its history.

Award

13 Oct 2025 at 08:18

Award Notice
Summary of the contracting process

HM Land Registry has successfully awarded a contract titled "User Research Services" to provide support for participant recruitment in user research studies. This procurement, categorised under research and development consultancy services (CPV code 73200000), was executed using a selective procurement method, specifically through a call-off from a framework agreement. The contract, valued at £80,000, commences on 13th October 2025 and runs until 12th October 2026, with a potential extension for an additional 12 months. The services are set to be delivered across various regions in the United Kingdom, including London, the East Midlands, and the North East, among others. This tender process has reached the award stage, as of 13th October 2025.

This procurement initiative presents a notable opportunity for businesses specialising in user research and participant recruitment services. Given its focus on inclusivity and the need to cater to diverse user profiles, companies with expertise in ethical research practices and those capable of adapting to evolving study needs stand to benefit. While the contract is not specifically aimed at SMEs or VCSEs, it remains an open avenue for firms in the research and development consultancy sector that can deliver high-quality, dependable recruiting solutions and manage logistics efficiently. Such engagements can foster business growth by enhancing portfolio services and increasing competitive advantage in the public sector.

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Notice Information

Notice Title

User Research Services

Notice Description

HM Land Registry has awarded a contract for services that will support participant recruitment for user research studies. HM Land Registry's research involves a wide range of users, including citizens navigating the homebuying process, landlords, and small business owners and will include users from underrepresented groups and individuals with access needs. The recruitment practices will be inclusive reaching diverse participant profiles and will be carried out in line with ethical standards and relevant data protection regulations, including the UK GDPR. The supplier will adapt to evolving study needs, and provide high-quality, dependable recruitment services that enable inclusive and impactful user research. The supplier is responsible for sourcing participants who meet specific research criteria, managing logistics such as scheduling and communication, and, where required, administering participant incentives. Participants may be required to take part in both remote and in-person research sessions, depending on the study. For remote sessions, the supplier may be asked to conduct basic tech checks to ensure participants are able to join and take part effectively. The contract was sourced via Further Competition RM1043.8 Digital Outcomes 6 Lot 3 User Research Participants. The estimated total contract value is PS80,000.00 (ex VAT). The initial term of the contract is 12 months and includes an optional 12 month extension until 12th October 2027 at HMLR's sole discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5662a2c9-a832-4e27-bcbd-031838bae931
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
£80,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20254 months ago
Submission Deadline
26 Aug 2025Expired
Future Notice Date
Not specified
Award Date
9 Oct 20254 months ago
Contract Period
12 Oct 2025 - 12 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PEOPLE FOR RESEARCH LTD
Contact Name
HMLR Commercial
Contact Email
commercialgovernance@landregistry.gov.uk
Contact Phone
03000060411

Buyer Location

Locality
CROYDON
Postcode
CR0 2AQ
Post Town
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE FOR RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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