Notice Information
Notice Title
Contract for the Provision of the Staffordshire Business Helpline Service
Notice Description
Staffordshire County Council is issuing a tender on behalf of the Stoke-on-Trent and Staffordshire Growth Hub, and in conjunction with City of Stoke-on-Trent Council, for the ongoing operation of a business support helpline service which is the core of the Stoke on Trent & Staffordshire Growth Hub. The helpline is underpinned by four principles: Any business calling the single point of contact should be able to obtain appropriate help in the minimum number of contacts/referrals The helpline will be manned by SFEDI qualified business advisors (or equivalent) who understand the purpose of Growth Hubs and have the necessary experience and capability to make accurate referrals. Businesses should be encouraged to meet with a Business Advisor to take advantage of the opportunity that a diagnostic provides to fully explore any and all opportunities for growth or growth enhancement. Where appropriate, businesses should be encouraged to self-help via the most cost-effective channels, such as internet sites www.stokestaffsgrowthhub.co.uk or www.gov.uk These principles have been reflected in service delivery by seeking to answer questions immediately where possible, and by following up any referrals by contacting the enquirer to ensure that the referral agency has responded. Please refer to the specification for the full description and requirement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-53e0585d-a529-4ea3-bbf7-a5a30736b56e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/c9fb90b0-5e15-43c2-b194-723184d41103
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79400000 - Business and management consultancy and related services
Notice Value(s)
- Tender Value
- £210,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £210,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 Mar 20241 years ago
- Submission Deadline
- 13 Feb 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 11 Mar 20241 years ago
- Contract Period
- 31 Mar 2024 - 31 Mar 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- STAFFORDSHIRE COUNTY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- STAFFORD
- Postcode
- ST16 2DH
- Post Town
- Stoke-on-Trent
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG2 Shropshire and Staffordshire
- Small Region (ITL 3)
- TLG24 Staffordshire CC
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Stafford
- Electoral Ward
- Forebridge
- Westminster Constituency
- Stafford
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/c9fb90b0-5e15-43c2-b194-723184d41103
14th March 2024 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/b318c571-cdb3-4955-a6f2-21e2dc24ab15
11th January 2024 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/288830be-c646-42c6-953e-30504382eebe
SCC E-Tendering Portal User Guide -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-53e0585d-a529-4ea3-bbf7-a5a30736b56e-2024-03-14T09:58:49Z",
"date": "2024-03-14T09:58:49Z",
"ocid": "ocds-b5fd17-53e0585d-a529-4ea3-bbf7-a5a30736b56e",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "IA3073",
"title": "Contract for the Provision of the Staffordshire Business Helpline Service",
"description": "Staffordshire County Council is issuing a tender on behalf of the Stoke-on-Trent and Staffordshire Growth Hub, and in conjunction with City of Stoke-on-Trent Council, for the ongoing operation of a business support helpline service which is the core of the Stoke on Trent & Staffordshire Growth Hub. The helpline is underpinned by four principles: Any business calling the single point of contact should be able to obtain appropriate help in the minimum number of contacts/referrals The helpline will be manned by SFEDI qualified business advisors (or equivalent) who understand the purpose of Growth Hubs and have the necessary experience and capability to make accurate referrals. Businesses should be encouraged to meet with a Business Advisor to take advantage of the opportunity that a diagnostic provides to fully explore any and all opportunities for growth or growth enhancement. Where appropriate, businesses should be encouraged to self-help via the most cost-effective channels, such as internet sites www.stokestaffsgrowthhub.co.uk or www.gov.uk These principles have been reflected in service delivery by seeking to answer questions immediately where possible, and by following up any referrals by contacting the enquirer to ensure that the referral agency has responded. Please refer to the specification for the full description and requirement.",
"datePublished": "2024-01-11T11:06:27Z",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79400000",
"description": "Business and management consultancy and related services"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "West Midlands",
"countryName": "United Kingdom"
},
{
"region": "West Midlands",
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 210000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure (above threshold)",
"tenderPeriod": {
"endDate": "2024-02-13T12:00:00Z"
},
"contractPeriod": {
"startDate": "2024-04-01T00:00:00+01:00",
"endDate": "2027-03-31T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": true
},
"mainProcurementCategory": "services",
"documents": [
{
"id": "1",
"documentType": "tenderNotice",
"description": "Opportunity notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/b318c571-cdb3-4955-a6f2-21e2dc24ab15",
"datePublished": "2024-01-11T11:06:27Z",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "biddingDocuments",
"description": "SCC E-Tendering Portal User Guide",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/288830be-c646-42c6-953e-30504382eebe",
"format": "application/pdf"
},
{
"id": "3",
"documentType": "biddingDocuments",
"description": "SCC E-tendering System - Proactis",
"url": "https://supplierlive.proactisp2p.com/Account/Login"
}
]
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/2JAv6sFy",
"name": "Staffordshire County Council",
"identifier": {
"legalName": "Staffordshire County Council",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/2JAv6sFy"
},
"address": {
"streetAddress": "Tipping Street",
"locality": "STAFFORD",
"postalCode": "ST162DH",
"countryName": "England"
},
"contactPoint": {
"email": "michelle.davies@staffordshire.gov.uk",
"telephone": "01785854657"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-465975",
"name": "Staffordshire Chambers of Commerce & Industry Limited",
"identifier": {
"legalName": "Staffordshire Chambers of Commerce & Industry Limited",
"scheme": "GB-COH",
"id": "465975"
},
"address": {
"streetAddress": "Commerce House, Festival Park, Stoke-on-Trent, ST1 5BE"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/2JAv6sFy",
"name": "Staffordshire County Council"
},
"awards": [
{
"id": "ocds-b5fd17-53e0585d-a529-4ea3-bbf7-a5a30736b56e-1",
"status": "active",
"date": "2024-03-11T00:00:00Z",
"datePublished": "2024-03-14T09:58:49Z",
"value": {
"amount": 210000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-465975",
"name": "Staffordshire Chambers of Commerce & Industry Limited"
}
],
"contractPeriod": {
"startDate": "2024-04-01T00:00:00+01:00",
"endDate": "2027-03-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/c9fb90b0-5e15-43c2-b194-723184d41103",
"datePublished": "2024-03-14T09:58:49Z",
"format": "text/html",
"language": "en"
}
]
}
]
}